VPLEX：0x8a2d30aa — Dial-home — 阵列返回 Unit Attention 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED。

Summary: 本文介绍了精简资源调配软阈值 Dial Home 和解决警告的建议。

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Symptoms

VPLEX 后面后端存储阵列上的精简池利用率变化。

VPLEX dials home 报告以下消息： 
<Event>
  <SymptomCode>0x8a2d30aa</SymptomCode>
  <Category>Status</Category>
  <Severity>Warning</Severity>
  <Status>Warning</Status>
  <Component>CLUSTER</Component>
  <ComponentID>director-2-1-B</ComponentID>
  <SubComponent>scsi</SubComponent>
  <SubComponentID></SubComponentID>
  <CallHome>Yes</CallHome>
  <FirstTime><Date and timestamp>Z</FirstTime>
  <LastTime><Date and timestamp>Z</LastTime>
  <Count>4</Count> << this value will vary
<EventData><![CDATA[Thin Provisioning Soft Threshold reached - vol VPD83T3:6006016007f03e0048886ea54138e811  [Versions:MS{Dx.x.x.x.x, Dx.x.x.x, Dx.x.x.x}, Director{x.x.x.x.x}, ClusterWitnessServer{Dx.x.x.x}] RCA: An array returned Unit Attention 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED for a storage-volume on a VPLEX write. The thin pool on the array is running out of space. Remedy: Add additional block resources to the thin pool on the array from which the storage-volume is provisioned.
]]></EventData>
  <Description><![CDATA[A storage volume reported a Thin Provisioning Soft Threshold Reached error on a VPLEX write.

 

Cause

当 VPLEX 从主机向精简池调配的精简存储卷发送 SCSI 写入命令，而该精简池超过预配置的利用率软阈值时，存储阵列可能会向 VPLEX 返回单元注意 6/38/07h 警报，指示存储池空间不足。

单元注意是一个感知键，存储阵列可以使用它来向其他设备（如 VPLEX）传达其作状态的更改。当 VPLEX 收到此设备注意警报时，它将代表阵列在呼叫总部中报告此通知，并显示带有症状代码 ID 0x8a2d30aa 的警告。此呼叫总部并不表示 VPLEX 存在问题，而是表示 VPLEX 后面的阵列上存在超过阈值的情况。VPLEX 只是报告症状。
 

Resolution

要解决此问题，请让存储管理员将额外的数据块资源添加到报告问题的后端阵列上的精简池，或者将软阈值（如果阵列支持）增加到大于当前利用率的值。

Additional Information

要识别返回设备注意的阵列和存储卷，请在 Dial Home 消息的 CDATA 部分中查找该卷的 VPD。

Thin Provisioning Soft Threshold reached - vol VPD83T3:60060160c9c02c00520c47ef8ac4e711 <-- Volume reporting the issue
[Versions:MS{Dx.x.x.x.x, Dx.x.x.x, Dx.x.x.x}, Director{x.x.x.x.x}, ClusterWitnessServer{unknown}] RCA: An array returned Unit Attention 6/38/07h THIN_PROVISIONING_SOFT_THRESHOLD_REACHED for a storage-volume on a VPLEX write. The thin pool on the array is running out of space. Remedy: Add additional block resources to the thin pool on the array from which the storage-volume is provisioned.

从 VPLEX CLI 中，运行以下命令： 'show-use-hierarchy /clusters/*/storage-elements/storage-arrays/*/logical-units/<Volume ID>' 列出存储卷的详细信息。

VPlexcli:/> show-use-hierarchy /clusters/*/storage-elements/storage-arrays/*/logical-units/VPD83T3:60060160c9c02c00520c47ef8ac4e711
storage-view: test_view (cluster-1)
  consistency-group: CGTEST_100 (synchronous)
    virtual-volume: Device-C1-1_1_1_vol (10G, local @ cluster-1, running)
      local-device: Device-C1-1_1 (10G, raid-0, cluster-1)
        extent: extent_CLARiiON1539_LUN_C1-4006-1_1 (10G)
          storage-volume: CLARiiON1539_LUN_C1-4006-1 (10G)
            logical-unit: VPD83T3:60060160c9c02c00520c47ef8ac4e711
              storage-array: EMC-CLARiiON-APMxxxxxxxxxxx <-- Array where the volume is located

Affected Products

VPLEX, VPLEX GeoSynchrony

Products

VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000170715
Article Type: Solution
Last Modified: 23 ديسمبر 2025
Version:  3
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