NMDA: DB2 yedeklemeleri her gece rastgele başarısız oluyor ve Hata 3 veriyor

Summary: NMDA DB2 yedeklemeleri dün gece Hata 3 ile başarısız oldu. Sorun, yeni bir aygıt oluşturulduktan ve yedekler iki depolama düğümüne dağıtıldıktan ve DB2 yeniden deneme ve zaman aşımı parametreleri ayarlandıktan sonra çözüldü. ...

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Symptoms

NMDA DB2 yedeklemesi şu hata ile başarısız oluyor Error 3
DB2 yedeklemesi şu hatayla başarısız oluyor:lgto_auth for `nsrmmd' failed: busy
Herhangi bir ağ veya güvenlik duvarı sorunu bulunmadı.

Aşağıda 1000'lerce mesaj var. /nsr/logs/daemon.raw Depolama düğümünde:

  • "5004-nfs lookup failed (nfs: No such file or directory)"
  • "invalid save stream"
  • "Cannot stat active file"
  • "unable to collect deduplication statistics"
  • "was aborted and removed from volume"
     

Hata nmda-messages.log libnsrdb2.log - debug=9:

153929 2/9/2021 10:34:50 PM  4 7 987 1 18153790 0 (client) (pid18153790) NSR severe The backup session could not start: busy. 
93412 2/9/2021 10:34:50 PM  3 5 0 1 18153790 0 (client) (pid18153790) NSR error Could not perform the action 2. The status was changed to 3. 
153929 1612842069 4 7 987 1 19136950 0 (client) (pid19136950) NSR severe 39 The backup session could not start: %s. 1 49 8 0 4 busy
93412 1612842069 3 5 0 1 19136950 0 (client)  (pid19136950) NSR error 62 Could not perform the action %d. The status was changed to %d. 2 1 1 2 1 1 3
(pid = 18809144) (02/09/21 21:40:00.338942) nsrdb2sv_log_program_args: /usr/bin/nsrdasv -LL -T db2 -s (NW server) -g (group)  -a *policy action jobid=2297950 -a *policy name=(policy)  -a *policy workflow name=(workflow)  -a *policy action name=(action)  -y Tue Feb 23 23:59:59 GMT-0600 2021 -w Tue Feb 23 23:59:59 GMT-0600 2021 -m (client) -a *policy action jobid restart=Yes -b (pool) -t 1612810625 -o ....

(pid = 18809144) (02/09/21 21:40:00.624767) Backing up the (DB) database.
(pid = 18809144) (02/09/21 21:40:00.624939) set_db2_version: Exiting set_db2_version(): Return code: 10050000
(pid = 18809144) (02/09/21 21:49:08.731480) DbBackup: Exiting with error:
Unable to backup DB2MDME database due to backup request failure, SQLCODE : -2025, SQL2025N  An I/O error occurred.  Error code: "3". Media on which this error occurred: "VENDOR".
 .
(pid = 18809144) (02/09/21 21:49:08.731631) libdb2sv_main: ERROR: DbBackup() failed.
(pid = 18809144) (02/09/21 21:49:08.731685) Unable to backup DB2MDME database due to backup request failure, SQLCODE : -2025, SQL2025N  An I/O error occurred.  Error code: "3". Media on which this error occurred: "VENDOR".

Kritik hata nsrmmd Aşağıdaki Meşgul Hatası:

02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.797073 lgto_auth for `nsrd' succeeded
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.855631 lgto_parms for `nsrmmd' succeeded
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.855705 got `store index entries' value of `Yes'
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.855803 Saving in pool 'IDC-DB2'.
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.855822 server enabled for immediate mode
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.882267 lgto_auth for `nsrmmd' failed: busy
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.882349 Unable to acquire the user credentials for direct save nsrmmd authentication: busy.
02/09/21 21:32:46 (pid 18153790): 02/09/21 21:32:46.882439 The error TYPE is 0, SEVERITY is 0, NUMBER is -13, errnum is -13, errstr is 'busy'.

Cause

Yapılandırma/kaynak kullanılabilirliği sorunları.

Resolution

Aşağıdaki değişiklikler yapıldıktan sonra sorun çözüldü. Tek bir temel neden yoktur, ancak yeni bir cihaz oluşturmak ve aşağıdaki parametreleri ayarlamak en çok yardımcı oldu:

1. Depolama düğümüne yeni bir aygıt eklendi.
2. Yedeklemeleri depolama düğümleri arasında eşit şekilde dağıtma (hedef oturum).
3. Yedekleme başlangıç zamanları değiştirildi.
4. NMDA DB2 Uygulama bilgilerine bu parametreler eklendi:

NSR_MAX_START_RETRIES=50
NSR_FXBUSY_RETRIES=10
NSR_MMDB_RETRY_TIME=10

5. Hareketsizlik zaman aşımı 300, Retries=2, Retry delay=10 Yedekleme eyleminin özelliklerinde.

Affected Products

NetWorker, NetWorker Module for Databases and Applications

Products

NetWorker Family
Article Properties
Article Number: 000183668
Article Type: Solution
Last Modified: 08 مايو 2026
Version:  7
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