VxRail : Comment collecter les logs ESXi lorsque le vSAN est chiffré.
Summary: VxRail ne peut pas collecter le bundle de logs ESXi lorsque le chiffrement vSAN est activé.
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Instructions
Si le chiffrement est activé sur vSAN ou si le mode de chiffrement de l’hôte est activé, VxRail Manager ne peut pas collecter le bundle de logs ESXi. Cette situation est normale.
Il est recommandé d’utiliser l’interface utilisateur vCenter pour collecter le bundle de logs ESXi.
Utilisez l’article VMware comme référence : Collecte des informations de diagnostic des hôtes ESXi et de vCenter Server à l’aide de vSphere Client
Additional Information
hostd.log :
2022-08-10T21:42:59.689Z warning hostd[3921544] [Originator@6876 sub=HostSvc.DiagnosticManager opID=9a4c981-c6-c339 user=vpxuser:VSPHERE.LOCAL\vxrmgmt] 2022-08-10 21:42:59,655 WARNING main.py:583 Command cannot succeed because this host is in crypto safe mode and the vm-support incident key is missing.
--> To collect useful coredumps, perform these tasks:
--> 1. Generate a vm-support incident key by running:
--> crypto-util keys vm-support --password prolog
--> 2. Run vm-support:
--> vm-support [options]
--> 3. Perform cleanup:
--> crypto-util keys vm-support epilog
Affected Products
VxRail, VxRail SoftwareArticle Properties
Article Number: 000202507
Article Type: How To
Last Modified: 27 يونيو 2025
Version: 5
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