VxRail: Slik samler du inn ESXi-logger når vSAN er kryptert.
Summary: VxRail kan ikke samle inn ESXi-loggpakken når vSAN-kryptering er aktivert.
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Instructions
Hvis kryptering er aktivert på VSAN eller vertskrypteringsmodus er aktivert, kan ikke VxRail Manager samle inn ESXi-loggpakken. Dette fungerer som det skal.
Det anbefales å bruke vCenter-brukergrensesnittet til å samle inn ESXi-loggpakken.
Bruk VMware-artikkelen som referanse: Samle inn diagnostisk informasjon for ESXi-verter og vCenter Server ved hjelp av vSphere Client
Additional Information
hostd.log:
2022-08-10T21:42:59.689Z warning hostd[3921544] [Originator@6876 sub=HostSvc.DiagnosticManager opID=9a4c981-c6-c339 user=vpxuser:VSPHERE.LOCAL\vxrmgmt] 2022-08-10 21:42:59,655 WARNING main.py:583 Command cannot succeed because this host is in crypto safe mode and the vm-support incident key is missing.
--> To collect useful coredumps, perform these tasks:
--> 1. Generate a vm-support incident key by running:
--> crypto-util keys vm-support --password prolog
--> 2. Run vm-support:
--> vm-support [options]
--> 3. Perform cleanup:
--> crypto-util keys vm-support epilog
Affected Products
VxRail, VxRail SoftwareArticle Properties
Article Number: 000202507
Article Type: How To
Last Modified: 27 يونيو 2025
Version: 5
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