VxRail: Como coletar logs do ESXi quando o vSAN é criptografado.
Summary: O VxRail não consegue coletar o pacote de logs do ESXi quando a criptografia do vSAN está habilitada.
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Instructions
Se a criptografia estiver habilitada no VSAN ou o modo de criptografia de host estiver habilitado, o VxRail Manager não poderá coletar o pacote de logs do ESXi. Esse comportamento é esperado.
É recomendável usar a interface do usuário do vCenter para coletar o pacote de logs do ESXi.
Use o artigo da VMware para referência: Coletando informações de diagnóstico para hosts do ESXi e vCenter Server usando o vSphere Client
Additional Information
hostd.log:
2022-08-10T21:42:59.689Z warning hostd[3921544] [Originator@6876 sub=HostSvc.DiagnosticManager opID=9a4c981-c6-c339 user=vpxuser:VSPHERE.LOCAL\vxrmgmt] 2022-08-10 21:42:59,655 WARNING main.py:583 Command cannot succeed because this host is in crypto safe mode and the vm-support incident key is missing.
--> To collect useful coredumps, perform these tasks:
--> 1. Generate a vm-support incident key by running:
--> crypto-util keys vm-support --password prolog
--> 2. Run vm-support:
--> vm-support [options]
--> 3. Perform cleanup:
--> crypto-util keys vm-support epilog
Affected Products
VxRail, VxRail SoftwareArticle Properties
Article Number: 000202507
Article Type: How To
Last Modified: 27 يونيو 2025
Version: 5
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