SRM: After upgrading SRM, the update-manager still has the previous version of Java installed

Summary: After upgrading SRM the update-manager still contains the previous version of Java from prior to the upgrade. This is not cleaned up by default post upgrade.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • After upgrading SRM, the update-manager on the Frontend server contains the previous version of Java that was used before the upgrade:
/opt/APG/Tools/Update-Manager/[version]/data/Sun-JRE_[version]/
Example, on SRM 4.7.1.0: 
/opt/APG/Tools/Update-Manager/7.4.1/data/Sun-JRE_8.0.311/
  • SRM does not use the update-manager JRE installation. This is only used for the update-manager during the upgrade process. 
  • SRM has the correct version of Java post upgrade:
/opt/APG/Java/Sun-JRE/[version]
Example, on SRM 4.7.1.0:
/opt/APG/Java/Sun-JRE/8.0.321

Cause

  • The update-manager installs the current version of Java during the upgrade process (that is, the Java version used before the upgrade). This is used during the upgrade.
  • After the upgrade, the update-manager does not clean up the Java installation that is used for the upgrade process, hence why the previous version of Java is still present. 

Resolution

The update-manager is used during the SRM upgrade process but is not needed for daily use post upgrade. As a workaround, the update-manager can be manually removed after the upgrade is complete as below:
  1. Log in to the Frontend server.
  2. Run the manage-modules script to remove the update-manager service:
/opt/APG/bin/manage-modules.sh remove update-manager
  1. When prompted, select "yes" to remove, and "yes" to purge the module, similar to below:
[root@sirius01 ~]# /opt/APG/bin/manage-modules.sh remove update-manager
Modules to be removed, in processing order:
   [1] D update-manager '7.5' v7.5
 ? Enter the step to modify, 'yes' to accept them, or 'no' to cancel the operation [yes] > yes

Starting removal of update-manager 7.5...
 * Gathering information...
 * The module installed in '/opt/APG/Tools/Update-Manager/7.5' will now be removed.
 ? Do you want to completely purge the module Update-Manager 7.5 out of the system, including data files, configuration files and restore points? (yes/no) [n] > yes
 * Removing files... 100%
 * Finalizing removal...
Removal complete.
[root@sirius01 ~]#
  1. Once complete, verify that the update-manager and its Java installation are removed.

Affected Products

SRM

Products

SRM
Article Properties
Article Number: 000205153
Article Type: Solution
Last Modified: 15 مايو 2026
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.