PowerProtect Data Manager: Copie primarie self-service non rilevate - Replica annullata

Summary: Le copie primarie self-service non vengono rilevate. La replica viene annullata con il messaggio "There were no copies to replicate".

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Symptoms

Questo comportamento influisce su PowerProtect Data Manager (PPDM) versione 19.13 e precedenti.

I metadati di discovery della copia primaria non sono disponibili.

Sintomi riscontrati nei registri: 

2023-01-25T21:34:46.617Z INFO [] [adm-selfServiceRequest-exec-109] [][][][TRACE_ID:61463fbc153b9dd6][] [c.e.d.e.a.s.s.i.SelfServiceActivityServiceImpl.createAndMonitorSelfServiceActivities(114)] -  Started processing of 1 self-service job request(s) from host: X.X.X.X 

2023-01-25T21:34:46.618Z INFO [] [https-jsse-nio-9001-exec-9] [][][][][] [c.e.d.e.a.s.c.RestLogFilter.doFilter(37)] -  Exit RESTful Msg -  Status:  207 , ContentType: application/json  

2023-01-25T21:34:46.631Z WARN [] [adm-selfServiceRequest-exec-109] [][][][TRACE_ID:61463fbc153b9dd6][] [c.e.d.e.a.s.u.EsDataUtils.getHostUsingHostIpAddress(366)] -   : X.X.X.X from ES

Cause

Durante l'esecuzione di query sull host vengono rilevate voci host non valide. Queste voci possono essere dovute alla registrazione con il nome breve.

Resolution

Il problema è stato risolto in PowerProtect Data Manager (PPDM) 19.14.
Article Properties
Article Number: 000214300
Article Type: Solution
Last Modified: 02 يوليو 2026
Version:  3
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