Data Domain: Permissions Issue Accessing Filesystem Location Reports in DDOS 7.9 and Later
Summary: In DDOS 7.9 or later, users encounter permission errors when accessing filesystem location reports generated using the 'filesys report generate file-location' command with the output-file option. This occurs because the output is saved in a new directory with restrictive permissions. ...
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Symptoms
- Users cannot access the output file created by:
-
filesys report generate file-location --output-file <filename>
- Access attempts using CIFS or NFS fail.
- Issue observed only after upgrading to DDOS 7.9 or later.
Cause
Starting with DDOS 7.9.x:
- The
filesys report generate file-locationcommand saves output files to:
Instead of:/ddr/var/log/debug/filesys_report/<filename>/ddr/var/<filename> - The new directory is created with 740 permissions (drwxr-S---), restricting access compared to the previous 755 (drwxr-xr-x) permissions.
Resolution
Permanent Fix:
- Issue resolved in:
- DDOS 7.10.1.20
- DDOS 7.13.x
Upgrade to one of these versions to restore proper access permissions.
Workaround:
- Do not use the
output-fileoption. - Instead, capture the command output using your SSH client:
- Enable session logging in your SSH client.
- Select "All session output.”
- Save the log file with a logical name in an accessible directory.
- For PuTTY:
- Navigate to Session → Logging in the configuration screen.
- Refer to your SSH client’s manual for equivalent steps.
Affected Products
Data Domain, Data Domain, DD OS, DD OS 7.10, DD OS 7.11, DD OS 7.12, DD OS 7.9Article Properties
Article Number: 000216367
Article Type: Solution
Last Modified: 07 يناير 2026
Version: 2
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