Openshift Event Code: 1038NODE0003

Summary: Node is unreachable.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The performance of the cluster deployments is affected, depending on the overall workload and the type of the node.

Cause

Kubernetes node is unreachable and some workloads may be rescheduled.

Resolution

Diagnosis

The notification details should list the node that’s not reachable. For Example:

 - alertname = KubeNodeUnreachable
...
 - node = node1.example.com
...

Login to the cluster. Check the status of that node: 

$ kubectl get node $NODE -o yaml

The output should describe why the node is not reachable.

Common failure scenarios:

  • disruptive software upgrades
  • network patitioning due to hardware failures
  • firewall rules
  • virtual machines suspended due to storage area network problems
  • system crashes / freezes due to software or hardware malfunctions

Mitigation

In case of maintenance ensure to cordon and drain node.

In other cases ensure storage and networking redundancy if applicable.

See KubeNode See node problem detector See Watchdog timer

Support

If all the above steps cannot resolve the issue, contact the Dell EMC technical support for further investigation.

Affected Products

APEX Cloud Platform for Red Hat OpenShift
Article Properties
Article Number: 000217419
Article Type: Solution
Last Modified: 20 فبراير 2026
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.