PowerProtect Data Manager:代理类型设置为空
Summary: 即使资产存在且备份正常工作,代理类型也会设置为空。
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Symptoms
而 index_host 记录没有任何 applicationsOfInterest 记录到它的信息。
"_index" : "ppdmesc5260_host",
"_type" : "_doc",
"_id" : "419b7aec-25f4-4e0c-8b23-25be8f5ac012",
"_score" : 5.957563,
"_source" : {
"id" : "419b7aec-25f4-4e0c-8b23-25be8f5ac012",
"createdAt" : "2023-12-20T23:41:32.078Z",
"updatedAt" : "2024-01-09T21:52:02.337Z",
"deletedAt" : null,
"name" : "xxxxxxxxxxxxxxxxx",
Cause
代理类型设置为空的根本原因未知。一种可能性是 adm 某些类型的线程可能会用完。
Resolution
以下操作通常可解决此问题:
- 重新启动
admPowerProtect Data Manager 上的服务。 - 注销客户端。
- 重命名
C:\Program Files\DPSAPPS\AgentService\dbs\v1\resources.db. - 重命名
C:\Program Files\DPSAPPS\AgentService\ssl目录(如果仍然存在)。 - 重新注册客户端
Article Properties
Article Number: 000222767
Article Type: Solution
Last Modified: 13 مارس 2026
Version: 3
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