Avamar: SNMPd(Simple Network Management Protocol Daemon) 시작 실패

Summary: SNMP(Simple Network Management Protocol) 데몬이 시작되지 않습니다.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

UI에 보고된 커널 오류가 있습니다.

이 이벤트는 CLI에서 다음 명령을 사용하여 찾을 수 있습니다.

mccli event show |grep "snmpd.service failed" | head -1
483948 2024-02-20 00:00:14 GMT ERROR     1  SYSTEM      PROCESS  /           kernel error: Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See "systemctl status snmpd.service" and "journalctl -xe" for details.)          
 
mccli event show --id=483948
0,23000,CLI command completed successfully.
 Attribute  Value
 ----------- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 ID         483948
 Date       2024-02-20 00:00:14 GMT
 Type       ERROR
 Code       1
 Category   SYSTEM
 Severity   PROCESS
 Domain     /
 Summary    kernel error: Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See "systemctl status snmpd.service" and "journalctl -xe" for details.)
 SW Source  DPN:Unknown
 For Whom   Field Support Personnel
 HW Source  avamar.com
 Description N/A
 Remedy     Contact Product Support Please refer to EMC Knowledgebase Article 467153 by copying and pasting the following URL into a web browser: https://support.emc.com/kb/467153
 Notes      N/A
 Data       <data><entry key="date" type="text" value="2024/02/20" version="1"/><entry key="code" type="text" value="0001" version="1"/><entry key="time" type="text" value="00:00:14.35741 UTC" version="1"/><entry key="thread" type="text" value="log-messages:109" version="1"/><entry key="type" type="text" value="ERROR" version="1"/><entry key="message" type="text" value="kernel error: Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See &quot;systemctl status snmpd.service&quot; and &quot;journalctl -xe&quot; for details.)" version="1"/><entry key="nodeid" type="text" value="0.0" version="1"/><entry key="requestor" type="xml" value="&lt;requestor domain=&quot;/&quot; product=&quot;MCS&quot; role=&quot;Administrator&quot; user=&quot;root&quot;/&gt;" version=""/></data>
 

메시지 로그(/var/log/messages)을 사용하면 SNMP(Simple Network Management Protocol) 데몬을 시작하지 못했지만 밀리초 내에 성공적으로 다시 시작되었음을 알 수 있습니다.

grep -i snmpd /var/log/messages 
Feb 15 00:00:04 avamar snmpd[26463]: Shutting down snmpd:..done
Feb 15 00:00:05 avamar snmpd[26476]: Starting snmpd..done
Feb 16 00:00:05 avamar snmpd[28469]: Shutting down snmpd:..done
Feb 16 00:00:06 avamar snmpd[28486]: Starting snmpd..done
Feb 17 00:00:05 avamar snmpd[2177]: Shutting down snmpd:..done
Feb 17 00:00:05 avamar snmpd[2193]: Starting snmpd..done
Feb 18 00:00:04 avamar snmpd[5491]: Shutting down snmpd:..done
Feb 18 00:00:05 avamar snmpd[5507]: Starting snmpd..done
Feb 19 00:00:04 avamar snmpd[7970]: Shutting down snmpd:..done
Feb 19 00:00:05 avamar snmpd[7981]: Starting snmpd..done
Feb 20 00:00:04 avamar snmpd[9896]: Shutting down snmpd:..done
Feb 20 00:00:04 avamar snmpd[9911]: Starting snmpd..failed
Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Control process exited, code=exited status=7
Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Unit entered failed state.
Feb 20 00:00:04 avamar systemd[1]: snmpd.service: Failed with result 'exit-code'.
Feb 20 00:00:04 avamar CRON[9829]: (root) CMDOUT (Job for snmpd.service failed because the control process exited with error code. See "systemctl status snmpd.service" and "journalctl -xe" for details.)
Feb 21 00:00:04 avamar snmpd[12200]: Starting snmpd..done
Feb 22 00:00:04 avamar snmpd[15540]: Shutting down snmpd:..done
Feb 22 00:00:05 avamar snmpd[15553]: Starting snmpd..done
Feb 23 00:00:04 avamar snmpd[19854]: Shutting down snmpd:..done
Feb 23 00:00:05 avamar snmpd[19873]: Starting snmpd..done
Feb 24 00:00:04 avamar snmpd[22989]: Shutting down snmpd:..done
Feb 24 00:00:05 avamar snmpd[23002]: Starting snmpd..done

Cause

데몬이 시작되지 않고 밀리초 내에 성공적으로 재시작됩니다. 이는 Linux 시스템에서 허용되는 동작으로 간주됩니다.

데몬이 성공적으로 재시작되지 않으면 서비스 요청을 생성 하여 문제 해결에 대한 지원을 받으십시오.

 

Resolution

이 이벤트는 데몬이 실행 중일 때 확인 및 무시할 수 있습니다.

 

Affected Products

Avamar
Article Properties
Article Number: 000224237
Article Type: Solution
Last Modified: 03 يونيو 2026
Version:  5
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