OpenManage Enterprise CyberArk bağlantı hatası

Summary: OpenManage Enterprise, CyberArk Merkezi Kimlik Bilgileri Sağlayıcıya (CCP) bağlanamıyor.

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Symptoms

OpenManage Enterprise'ı CyberArk Entegrasyonunu kullanacak şekilde yapılandırırken Test Bağlantısı aşağıdaki hata mesajını verir. Test Bağlantısı Hatası

Uygulama günlükleri aşağıdaki sertifika yolu hatasını gösterir. 

[WARN ] 2024-09-19 21:11:46.053 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateCertChain - Unknown revocation status 
[WARN ] 2024-09-19 21:11:46.261 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-12] CertificateHelper - validateServerAndClientEku: Client & Server authentication EKU present in leaf certificate.
[ERROR] 2024-09-19 21:13:46.232 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] CyberarkManagerImpl - verifyConnectionToCyberark: exception occurred while verifying the connection to cyberark. Message: I/O error on GET request for "https://pvwa.sumers.local:443/AIMWebservice/api/Accounts": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

Bu sorun, HTTPS bağlantısı için SSLContext oluşturulurken CyberArk için OpenManage Enterprise'a yüklenen sertifikadaki CA sertifikalarının truststore'a yüklenmemesi nedeniyle oluşur.

Resolution

Bu sorun, gelecek OpenManage Enterprise 4.3 Sürümünde giderilmiştir.

Affected Products

Dell OpenManage Enterprise, Dell EMC OpenManage Enterprise
Article Properties
Article Number: 000231597
Article Type: Solution
Last Modified: 08 يوليو 2025
Version:  3
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