Data Domain：DDOS 升级重新启动循环

Summary: 在 BIOS 升级任务期间，DDOS 升级会持续重新启动。iDRAC 作业队列显示固件正在更新 BIOS。

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Symptoms

服务器将重新启动，并出现以下载 BIOS 压缩文件并运行 BIOS 更新。服务器重新启动后，BIOS 更新顺序将在开机自检后重复。此模式会无限期重复，直到手动干预。 

 

 BIOS 更新

BIOS 更新 2

 

 

Cause

当 iDRAC9 在更新暂存 BIOS 作业时内存不足时，iDRAC SMA 守护程序会在尝试处理 BIOS 文件传输时重新启动。

Resolution

iDRAC9 固件版本 6.00.30.00 更正了内存处理，以防止出现此暂存的 BIOS 更新失败情况。

解决 方案：
清除并删除当前 iDRAC 作业并重置 iDRAC。

#racadm jobqueue delete -i JID_CLEARALL_FORCE  (this is the only way to delete a job in running state).

racadm>>racadm jobqueue delete -i JID_CLEARALL_FORCE
RAC1032: JID_CLEARALL_FORCE job(s) was cancelled by the user.

#racadm racreset

racadm>>racadm racreset
RAC reset operation initiated successfully. It may take a few minutes for the RAC to come online again.

Affected Products

DD OS, iDRAC9 - 5.xx Series
Article Properties
Article Number: 000248899
Article Type: Solution
Last Modified: 01 مايو 2026
Version:  4
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