VxRail: Node Image Management tool fails with Unsupported Current OS version

Summary: This article explains a compatibility issue between the VxRail Node Image Management (NIM) tool and specific Windows versions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The Windows client version of the VxRail Node Image Management (NIM) tool fails with the below exception on Windows 11 24H2 insider edition:

X:\VxRail\Reimage node v8.0.311\nim_release\vxrail-nim_windows-x64_1.3.7_1730800886-standalone>vxrail-nim.exe --setup
********************************************************************************
***                                                                          ***
***                Starting node image management tool 1.3.7                 ***
***                                                                          ***
********************************************************************************
[MainThread] - Current OS version: Windows 10 and architecture not
[MainThread] - Unsupported Current OS version: Windows 10 architecture not
[MainThread] - Unsupported Current OS version: Windows 10 architecture not
[MainThread] - Traceback (most recent call last):
  File "vxrail-nim.py", line 110, in <module>
  File "vxrail_nim\cli.py", line 630, in main
  File "vxrail_nim\cli.py", line 547, in print_os_version
vxrail_nim.errors.ImagingError: Unsupported Current OS version: Windows 10 architecture not

Cause

Current versions of the NIM tool use a command wmic os get osarchitecture to determine the Operating System architecture.

As per Microsoft communications:

Starting January 29, 2024, you'll find Windows Management Instrumentation Command line (WMIC) feature "disabled by default" on the insider build of Windows 11.

Additional information can be found in the Microsoft blog: Windows Management Instrumentation Command line (WMIC) utility deprecation.This hyperlink is taking you to a website outside of Dell Technologies.

Resolution

This issue is addressed in versions 7.0.540 and 8.0.330 and later releases. Now, NIM can be run without the WMIC feature.

Affected Products

VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000261072
Article Type: Solution
Last Modified: 22 مايو 2026
Version:  4
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