VxRail: Health-check Warning for "tcserver"

Summary: Files in the /mystic/radar tree should have user 'tcserver' and group 'pivotal' ownership. If not, this health-check can correct this or warn.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

VxVerify checks the file ownership of files in the /mystic/radar folders. 

The results of this health-check is listed as one of the following results:

Test Result Result code     Result Interpretation
Pass 0 All files found to have the correct ownership.
Alternatively, this check may be muted for this test profile.
Warning 1 Radar file ownership wrong for _ files
_Fixed 1 Radar file ownership corrected for _ files
Failure 2 This test has no failure result.
Critical 3 This test has no critical result.


Each test that passes is not listed in the summary report, for ease of reading.
An example of the health-check output is shown below:

#========================#======#=========#====================================================================#==============#
|  Hostname / Category   |Status  Dell_KB |  Warnings or Failures, unless tests Passed                         ; Product S.N. |
#========================#======#=========#====================================================================#==============#
| VxRM                   | _Fixed  302543 | tcserver: Radar file ownership corrected for 42 files                            .|

Cause

Files in the /mystic/radar tree should have user 'tcserver' and group 'pivotal' ownership. If not, this health-check can correct this or warn.

For example:

ls -la /mystic/radar/
total 20376
drwxr-xr-x. 14 tcserver pivotal     4096 Apr  2 15:32 .
drwxr-xr-x. 21 tcserver pivotal     4096 Nov 27 15:05 ..
drwxr-xr-x.  3 tcserver pivotal     4096 Nov 12 02:27 analysis
drwxr-xr-x.  5 tcserver pivotal     4096 Nov 12 02:27 common
drwxr-xr-x.  3 tcserver pivotal     4096 Nov 12 02:24 conf
drwxr-xr-x.  2 tcserver pivotal     4096 Nov 12 02:24 docs
drwxr-xr-x   2 tcserver pivotal     4096 Feb 19  2024 .drp
drwxr-xr-x.  3 tcserver pivotal     4096 Nov 12 02:27 execution
-rwxr-xr-x   1 tcserver pivotal        0 Nov 23 11:49 .gitkeep
drwxr-xr-x.  2 tcserver pivotal     4096 Feb  4 00:23 logs
drwxr-xr-x.  3 tcserver pivotal     4096 Nov 12 02:24 patch
-rw-r--r--   1 tcserver pivotal      539 Feb 19  2024 pipelines.yaml
drwxr-xr-x. 80 tcserver pivotal     4096 Nov 12 02:27 plugins
drwxr-xr-x   5 tcserver pivotal     4096 Feb  4 00:23 py311venv
-rwxr-xr-x   1 tcserver pivotal    28093 Feb  4 00:23 radar
-rwxr-xr-x   1 tcserver pivotal 20751370 Nov 23 11:49 Radar.tgz
drwxr-xr-x.  5 tcserver pivotal     4096 Apr  2 00:23 report
-rw-r--r--   1 tcserver pivotal       13 Feb 19  2024 runtime.txt
-rw-r--r--   1 tcserver pivotal     1765 Feb 19  2024 sonar-project-ieo.properties
-rw-r--r--   1 tcserver pivotal     1153 Feb 19  2024 sonar.sh
-rw-r--r--   1 tcserver pivotal       11 Apr  2 00:23 .task_store
-rw-r--r--   1 tcserver pivotal      748 Feb 19  2024 unittest.sh
drwxr-xr-x   5 tcserver pivotal     4096 Feb  4 00:23 venv

Resolution

Running VxVerify (from the root user), with auto-fix enabled (i.e. adding the -f or --fix argument), can automatically correct this issue. This is also enabled by default in some VxVerify upgrade test profiles.

Alternatively, using the following command can also fix the user and group ownership:

sudo chown -R tcserver:pivotal /mystic/radar/

Affected Products

VxRail, VxRail Appliance Series, VxRail Software
Article Properties
Article Number: 000302543
Article Type: Solution
Last Modified: 30 يونيو 2026
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.