Avamar: Fejl 52001 (kommunikationsmodulscannerfejl) pga. en uventet firmwareversion til switch

Summary: En Avamar Gen4T- eller Gen5A-multinode-switch rapporterer en switchfejl pga. en uventet firmwareversion.

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Symptoms

Følgende fejl rapporteres i Avamar-brugergrænsefladen eller mccli:

67678 2025-03-10 16:17:58 GMT ERROR 52001 SYSTEM  PROCESS /     Communications Module Scanner Error

Switchovervågningsloggen viser output, der ligner nedenstående. Bemærk den "Uventet firmwareversion", selvom de specifikke versionsnumre, der ses, kan variere:

admin@avamar:~/>: grep -B1 -i 'mccli' /usr/local/avamar/var/log/switch_monitoring.log
...
2025/02/13-14:19:59 INFO: switches version_mismatch_found_cnt=2
2025/02/13-14:20:01 INFO: publish() cmd="mccli event publish --code=52001 " successful
...
2025/02/13-16:55:00 INFO: switches version_mismatch_found_cnt=2
2025/02/13-16:55:02 INFO: publish() cmd="mccli event publish --code=52001 " successful
...
2025/03/12-11:40:20 WARN: Unexpected firmware version "10.5.6.3" on switch A, expected version is one of ["10.5.1.1P1"], the rest of switch output parsing code may return incorrect results

Cause

Switchovervågningsscriptet er ikke blevet opdateret med de nyeste firmwareversioner, så det genkender ikke firmwaren.

Resolution

For et Avamar Gen5A-system skal du downloade og installere "Dell-switch-monitoring-hotfix for GEN5A (hotfix 949660)" fra Avamar Gen5A-produktsiden.

 

For et Avamar Gen4T-system skal du følge nedenstående procedure.

  1. Download den opdaterede version af switch_monitoring.rb script fra Central, og upload det til den berørte Avamar Utility Node. Placer det i mappen /home/admin.
  2. Log på den berørte Avamar Utility-node som administratorbruger, og løft til rodbrugeren: 
    su -
  3. Lav en sikkerhedskopi af den eksisterende switch_monitoring.rb Script: 
    mv /usr/local/avamar/lib/dpnnetutil/switch_monitoring.rb /usr/local/avamar/lib/dpnnetutil/x-switch_monitoring.rb.$(date -I)
  4. Flyt det nye switch_monitoring.rb Script på plads: 
    mv /home/admin/switch_monitoring.rb /usr/local/avamar/lib/dpnnetutil/switch_monitoring.rb
chown root:root /usr/local/avamar/lib/dpnnetutil/switch_monitoring.rb
chmod 755 /usr/local/avamar/lib/dpnnetutil/switch_monitoring.rb
  5. Kør check_switch.rb og kontroller, at den går ud med kode 0: 
    ruby /usr/local/avamar/bin/check_switch.rb; echo $?

Affected Products

Avamar, Avamar Data Store, Avamar Data Store Gen4T, Avamar Data Store Gen5A, Avamar Server
Article Properties
Article Number: 000303002
Article Type: Solution
Last Modified: 05 يونيو 2026
Version:  4
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