PowerProtect Data Manager: Active Directory System State Restore Manual Clean-up
Summary: After completing an Active Directory (AD) system state restore using PowerProtect Data Manager, the temporary folder C:\dbapps_temp_dir remains on the target host's C drive. This behavior is by design. The PowerProtect agent creates this folder during the restore process to stage files that cannot be written directly to their original locations because the operating system holds them in use. After a successful restore and system reboot, the folder is no longer needed and an administrator can safely delete it manually. ...
Symptoms
An administrator performs an Active Directory system state restore using PowerProtect Data Manager. During the restore, the PowerProtect agent creates a folder named C:\dbapps_temp_dir on the target host's C drive. After the restore completes and the system reboots, the restored files replace the original files in their correct locations. The C:\dbapps_temp_dir folder remains on the C drive after the reboot. PoewrProtect does not automatically remove this folder.
No error or warning appears in the PowerProtect Interface or restore logs indicating an issue.
Cause
This behavior is by design. During an Active Directory system state restore, certain files cannot be written directly to their original locations because the operating system actively uses them. The PowerProtect agent creates the temporary folder C:\dbapps_temp_dir to stage all files that belong to the selected restore set. The system replaces the in‑use files with the staged versions during the subsequent reboot.
After the reboot completes, PowerProtect does not automatically delete the C:\dbapps_temp_dir folder. The folder served its purpose during the restore process and is no longer needed once the system reboots and the files are replaced.
Resolution
- Confirm the restore completed successfully - Verify that the Active Directory system state restore completed without errors in the PowerProtect Data Manager UI and that the target host rebooted successfully.
- Verify the restored files are in place - Confirm that the system state files have been restored to their correct original locations and that the Active Directory services are functioning normally on the target host.
- Delete the temporary folder - Open File Explorer or a command prompt on the target host and delete the
C:\dbapps_temp_dirfolder and its contents:rmdir /s /q C:\dbapps_temp_dir