VxRail : Le cluster VxRail ne s’affiche pas sur Dell APEX AIOps Observability

Summary: VxRail : Le cluster ne s’affiche pas sur APEX AIOps Observability.

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Symptoms

Le numéro de série cible VxRail ne s’affiche pas dans la connectivité

admin>. Exemple : Il existe deux clusters VxRail. Mais il n’affiche qu’un seul cluster.

deux clusters VxRail, mais un seul cluster affiche

/var/log/mystic/telemetry/adc.log

Erreur du plugin Capacity Prestore :

2025-06-12 02:13:07,783 [ERROR] <MainThread:140243648866112>-[collect_disk_capacity.py:<module>():116]-'NoneType' object has no attribute 'get'
Traceback (most recent call last):
  File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 114, in <module>
    main()
  File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 35, in main
    capacity_entities = capacity_summary.get('capacity')
AttributeError: 'NoneType' object has no attribute 'get'
2025-06-12 02:13:07,855 [ERROR] <ThreadPoolExecutor-2_0:140390938179328>-[ExecutionPool.py:run_capacity_pre_store():59]-[Process Pool] capacity pre-store plugin error: Command '['/bin/sh', '-c', '/mystic/telemetry/DCManager/ADC/../venv/bin/python /mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py']' returned non-zero exit status 1.

Erreur de données d’alimentation :

2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:<module>():136]-[Power collector] start collecting power ...
2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:is_linzhi_supported():104]-vxm_verion: 8.0.110
2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[myutils.py:load_json_data():55]-Load json: Expecting value: line 1 column 1 (char 0)
2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[collect_power.py:main():99]-Failed to collect power data. Error: 'NoneType' object has no attribute 'get'

Cause

Fichier de configuration Active Directly Connector (ADC) /mystic/telemetry/DCManager/ADC/plugins/capacity.json est vide. 

Fichier de configuration Active Directly Connector (ADC) /mystic/telemetry/DCManager/ADC/plugins/power_stats.json est vide.

Resolution

1. Modifier le fichier /mystic/telemetry/DCManager/ADC/plugins/capacity.json, et modifiez le contenu comme suit :

# cat /mystic/telemetry/DCManager/ADC/plugins/capacity.json
{
    "capacity": {
    }
}

2. Modifier /mystic/telemetry/DCManager/ADC/plugins/power_stats.json, et modifiez le contenu comme suit :

# cat /mystic/telemetry/DCManager/ADC/plugins/power_stats.json
{
    "power_consumed": {
    }
}

Affected Products

VxRail, CloudIQ
Article Properties
Article Number: 000337427
Article Type: Solution
Last Modified: 13 فبراير 2026
Version:  2
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