VxRail : Le cluster VxRail ne s’affiche pas sur Dell APEX AIOps Observability
Summary: VxRail : Le cluster ne s’affiche pas sur APEX AIOps Observability.
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Symptoms
Le numéro de série cible VxRail ne s’affiche pas dans la connectivité
admin>. Exemple : Il existe deux clusters VxRail. Mais il n’affiche qu’un seul cluster.

/var/log/mystic/telemetry/adc.log
Erreur du plugin Capacity Prestore :
2025-06-12 02:13:07,783 [ERROR] <MainThread:140243648866112>-[collect_disk_capacity.py:<module>():116]-'NoneType' object has no attribute 'get'
Traceback (most recent call last):
File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 114, in <module>
main()
File "/mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py", line 35, in main
capacity_entities = capacity_summary.get('capacity')
AttributeError: 'NoneType' object has no attribute 'get'
2025-06-12 02:13:07,855 [ERROR] <ThreadPoolExecutor-2_0:140390938179328>-[ExecutionPool.py:run_capacity_pre_store():59]-[Process Pool] capacity pre-store plugin error: Command '['/bin/sh', '-c', '/mystic/telemetry/DCManager/ADC/../venv/bin/python /mystic/telemetry/DCManager/ADC/../ADC/plugins/collect_disk_capacity.py']' returned non-zero exit status 1.
Erreur de données d’alimentation :
2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:<module>():136]-[Power collector] start collecting power ... 2025-06-12 02:03:08,590 [INFO] <MainThread:139812633392960>-[collect_power.py:is_linzhi_supported():104]-vxm_verion: 8.0.110 2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[myutils.py:load_json_data():55]-Load json: Expecting value: line 1 column 1 (char 0) 2025-06-12 02:03:08,590 [ERROR] <MainThread:139812633392960>-[collect_power.py:main():99]-Failed to collect power data. Error: 'NoneType' object has no attribute 'get'
Cause
Fichier de configuration Active Directly Connector (ADC) /mystic/telemetry/DCManager/ADC/plugins/capacity.json est vide.
Fichier de configuration Active Directly Connector (ADC) /mystic/telemetry/DCManager/ADC/plugins/power_stats.json est vide.
Resolution
1. Modifier le fichier /mystic/telemetry/DCManager/ADC/plugins/capacity.json, et modifiez le contenu comme suit :
# cat /mystic/telemetry/DCManager/ADC/plugins/capacity.json
{
"capacity": {
}
}
2. Modifier /mystic/telemetry/DCManager/ADC/plugins/power_stats.json, et modifiez le contenu comme suit :
# cat /mystic/telemetry/DCManager/ADC/plugins/power_stats.json
{
"power_consumed": {
}
}Affected Products
VxRail, CloudIQArticle Properties
Article Number: 000337427
Article Type: Solution
Last Modified: 13 فبراير 2026
Version: 2
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