SyncIQ resync-prep fails to start. Error "Target path overlap"

Summary: SyncIQ resync prep job fails and records the following error: "Target path overlap Do not allow change the target path to the subfolder /ifs/source. Please use "source-include-directories" or break target then re-create policy " ...

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Symptoms

SyncIQ resync prep job fails to start with the following error:

"Target path overlap. Don't allow change target path  to sub-folder /ifs/source. Please use "source-include-directories" or break target then re-create policy "

A similar error is observed in the isi_papi_d.log:

SOURCE-CLUSTER-1(id1) isi_papi_d[4699]: STACK Target path overlap. Don't allow change target path  to sub-folder /ifs/source. Please use "source-include-directories" or break target then re-create policy.

A target record exists on the source cluster with an empty target directory entry. Or the source cluster name <src-cluster-name> is the local, not target, cluster.

Example 1:

<?xml version="1.0" encoding="utf-8"?>
<target-status>
  <policy>
    <id>xxxxxxxxxxxxxxxxxxxxxxxxxxxxx</id>
    <policy-name></policy-name>
    <src-cluster-name></src-cluster-name>
    <src-cluster-id>xxxxxxxxxxxxxxxxxxxxxxxxxx</src-cluster-id>
    <target-dir></target-dir> <<-------------------------------------------Target directory entry is empty
    <last-src-coord-ip></last-src-coord-ip>

Example 2:

<?xml version="1.0" encoding="utf-8"?>
<target-status>
  <policy>
    <id>xxxxxxxxxxxxxxxxxxxxxxxxxxxxx</id>
    <policy-name></policy-name>
    <src-cluster-name>source1</src-cluster-name> <<-----------------------Source cluster is the local cluster not the target cluster
    <src-cluster-id>xxxxxxxxxxxxxxxxxxxxxxxxxx</src-cluster-id>
    <target-dir>/ifs/source/path</target-dir>
    <last-src-coord-ip></last-src-coord-ip>

Cause

On older OneFS versions, a SyncIQ policy with Accelerated Failback set, leaves behind a target record xml file.
OneFS 9.10 introduced a check for the resync-prep job that fails when the target record file has an empty target directory value, "<target-dir>."

Resolution

Workaround:

Remove the target record xml file with empty directory entries which is present on the source cluster. 

On newer OneFS versions, DomainMark jobs run by Accelerated Failback, do not leave a target record xml file behind.
However, previously created target records are not removed.

Additional Information

Steps to remove the target record xml file with an empty directory on the source cluster:

1) Create a directory with the Service Request (SR) number under /ifs/data/Isilon_Support/.
Example:

mkdir /ifs/data/Isilon_Support/123456789


2) Move the affected xml file with an empty target directory to /ifs/data/Isilon_Support/<SR>.
Example:

mv /ifs/.ifsvar/modules/tsm/config/target_records/xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xml  /ifs/data/Isilon_Support/<SR>


Fixed versions:
9.12.0.0
9.10.1.3
9.7.1.9

Products

PowerScale OneFS, Isilon SyncIQ
Article Properties
Article Number: 000339526
Article Type: Solution
Last Modified: 16 فبراير 2026
Version:  5
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