VxRail: Internet Updates Action button is Unavailable

Summary: The Action Button is unavailable to click when performing Advisor Report Internet Updates.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

The action button is unavailable.

Compliance is working, and no other actions are in progress or failed. 

screenshot showing the Action button is greyed out

Cause

Customer account for plugin support is not configured or has expired.

screenshot showing message Customer plugin support account is not configured  

screenshot showing message Customer plugin support account has expired.

Resolution

Get the Customer Support account configured and retry.

screenshot showing Action button available for use

Article Properties
Article Number: 000342156
Article Type: Solution
Last Modified: 19 فبراير 2026
Version:  2
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