VxRail: How to Collect Node Image Management Tool (NIM) Logs

Summary: This guide details how to collect Node Image Management (NIM) logs in order to troubleshoot NIM reimage failures.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Windows Command-Line Interface Method: 

After NIM is run, using the procedure in SolVe, a log folder will be created in the NIM tool client folder: 

Screenshot of logs  

 
If more verbose logging is required to understand the details of the logs, this can be adjusted in the node-image.conf file, located in the NIM tool client folder: 

 
Screenshot of settings file  
 
To edit the file, double-click the node-image.conf file and change the log_level value from log_level=info to log_level=debug. Rerun NIM, and the logs are more verbose this time. 
 
Collect the nim.debug, nim.log, and node-image.conf file for troubleshooting. 

 

Linux Command-Line Interface Method: 
 
After NIM is run, using the procedure in SolVe, a log folder will be created in the NIM tool client folder: 
Screenshot of log folder  
 
If more verbose logging is required to understand the details of the logs, this can be adjusted in the node-image.conf file, located in the NIM tool client folder: 

Screenshot of log configuration file  
 
To edit the file, run vi node-image.conf, press the "I" key to enable Insert Mode, navigate your cursor to log_level=info and change it to log_level=debug, press the "ESC" key and type :wq and press the "Enter" key to save changes. Rerun NIM and the logs are more verbose this time. 
 
Collect the nim.debug, nim.log, and node-image.conf file for troubleshooting. 

Affected Products

VxRail, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N , VxRail G560, VxRail G560F, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S570, VxRail S670, VxRail V Series Nodes, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000389019
Article Type: How To
Last Modified: 05 مايو 2026
Version:  2
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