PowerProtect: TSDM VIB forsvant fra ESXi-verten

Summary: PowerProtect Data Manager TSDM vSphere-installasjonsbunt (VIB) mangler fra ESXi-vert

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • PowerProtect Data Manager TSDM VIB er allerede installert
  • PowerProtect Data Manager rapporterer VIB som "klar til å installere" plutselig
  • TSDM VIB er ikke lenger installert på ESXi
  • Ingen oppgave i PowerProtect Data Manager, vCenter eller ESXi å vise at TSDM VIB ble avinstallert
  • vCenter Lifecycle Manager (VLCM) eller vSphere Update Manager (VUM) er i bruk

Eksempel på TSDM-tjeneste på ESXi i vSphere-brukergrensesnittet:

vSphere-brukergrensesnittet

 

ESXi viser at PowerProtect Data Manager TSDM ikke er installert med ESXi-kommandoen – esxcli software vib get -n tsdm:

Eksempelutdata for ingen installert TSDM VIB:

[root@esx03:~] esxcli software vib get -n tsdm
 [NoMatchError]
 No VIB matching VIB search specification 'tsdm' on host.
         id = tsdm
 Please refer to the log file for more details.

Eksempel på utdata fra en installert TSDM VIB:

[root@esx02:~] esxcli software vib get -n tsdm
DEL_bootbank_tsdm_19.22.0.3-1OEM.800.1.0.20613240
   Name: tsdm
   Version: 19.22.0.3-1OEM.800.1.0.20613240
   Type: bootbank
   Vendor: DEL
   Acceptance Level: VMwareAccepted
   Summary: Transparent Snapshot Data Mover
   Description: Used by PPDM to move backup image data to/from Data Domain
   ReferenceURLs:
   Creation Date: 2025-10-20
   Depends: vmkapi_2_10_0_0, libvmkuser-8.0.0-1, uwglibc64-2.12.2-1, uwvmkcall-8.0.0-1, nicmgmt = 0.3, iscsimgmt = 0.0, srest = 0.2
   Conflicts:
   Replaces:
   Provides:
   Maintenance Mode Required: False
   Hardware Platforms Required:
   Live Install Allowed: True
   Live Remove Allowed: True
   Stateless Ready: True
   Overlay: False
   Tags: daemon, sdkname:daemondk, sdkversion:8.0.0-20613240, epkname:esxpackagingkit, epkversion:8.0-20615152, ConfigSchema:tsdm-19.22.0.3-1OEM.800.1.0.20613240:tsdm:usr/lib/vmware/configmanager/schemas/tsdm-19.22.0.3-1OEM.800.1.0.20613240-schema.json:sha-256:81fdf89122d7bfc3ed50feaac9caf359a87bf8819161eb8f78a2eae8cb205696
   Payloads: tsdm
   Platforms: host

Cause

Denne artikkelen omhandler et bestemt brukstilfelle der vCenter-miljøet bruker vLCM eller VUM. Etter en ESXi-oppdatering er ikke PowerProtect TSDM VIB lenger installert på ESXi.

TSDM VIB ble fjernet fordi ESXi-verten mottok en vLCM-administrert bildeoppdatering som ikke inneholdt den signerte TSDM VIB. Når vLCM bruker en ny bildeprofil, fjernes eventuelle VIB-er som ikke er i den profilen, automatisk. Denne handlingen genererer ikke en standard vib_uninstall-oppføring i esxupdate.log.

 

PowerProtect Data Manager-loggene viser ingen avinstalleringsforespørsel for verten innen tidsrammen.

2025-11-12T18:00:03.566Z INFO [] [...] VIB status of host esxi.domain.com, is INSTALLED

 

Loggoppføringen til PowerProtect Data Manager angir at VIB-en ikke er installert:

2025-11-13T06:58:47.401Z INFO [] [...] tsdm vib is not installed on esxi.domain.com, uninstall request will be ignored

 

esxupdate.log registrerer en korrigeringsoperasjon rundt det tidspunktet TSDM VIB forsvant. Loggen viser imageoppdateringen, men ingen eksplisitt VIB-avinstalleringskommando (nedenfor er eksempler som bekrefter om en ESXi-oppdatering eller oppgradering ble utført):

2025-01-14T12:44:10Z esxupdate: INFO: vLCM remediation initiated for image compliance.
2025-01-14T12:44:11Z esxupdate: INFO: Loading metadata from /var/db/esximg/metadata.zip
2025-01-14T12:44:12Z esxupdate: INFO: Validating image profile: ESXi-8.0U2-202501001-standard
2025-01-14T12:44:15Z esxupdate: INFO: Applying VIB: VMware_lsu-lsi-mr3.vib
2025-01-14T12:44:17Z esxupdate: INFO: Successfully installed VIB: VMware_lsu-lsi-mr3
2025-01-14T12:44:18Z esxupdate: INFO: Applying VIB: VMware-ESXi-AcceptanceLevel-PartnerSupported.vib
2025-01-14T12:44:20Z esxupdate: INFO: Reboot required after installation of the above VIBs.
2025-01-14T12:44:21Z esxupdate: INFO: vLCM patch stage completed. Host will reboot to finalize changes.

OR

2025-11-12T19:20:42Z In(14) esxupdate[2102584]: Installers initiated are {'quickpatch': <vmware.esximage.Installer.QuickPatchInstaller.QuickPatchInstaller object at 0xae66a1b310>, 'live': <vmware.esximage.Installer.LiveImageInstaller.LiveImageInstaller object at 0xae67abaf10>, 'boot': <vmware.esximage.Installer.BootBankInstaller.BootBankInstaller object at 0xae67ee4950>, 'locker': <vmware.esximage.Installer.LockerInstaller.LockerInstaller object at 0xae686b6110>}
2025-11-12T19:20:42Z In(14) esxupdate[2102584]: Adding VIB VMware_tools-light_12.5.3.24819442-24853260 to ImageProfile (Updated) VMware Lifecycle Manager Generated Image
2025-11-12T19:20:42Z Db(15) esxupdate[2102584]: Adding Component VMware-VM-Tools_12.5.3.24819442-24853260 to ImageProfile (Updated) VMware Lifecycle Manager Generated Image
2025-11-12T19:20:42Z Db(15) esxupdate[2102584]: Removing reserved Component VMware-VM-Tools_12.5.3.24819442-24853260 in ImageProfile (Updated) VMware Lifecycle Manager Generated Image
2025-11-12T19:20:42Z Db(15) esxupdate[2102584]: Finished execution of command = vib.list
2025-11-12T19:20:42Z Db(15) esxupdate[2102584]: Completed esxcli output, going to exit esxcli-software

 

Resolution

  1. Kontroller at den signerte TSDM VIB er lagt til i bildeprofilen. Hvis du vil ha mer informasjon, kan du se Slik får du tak i den signerte TSDM VIB-driveren for vSphere Lifecycle Management-imaget
  2. Installer TSDM VIB på de berørte vertene hvis den ble fjernet ved hjelp av PowerProtect Data Manager-Infrastructure-Protection>> Engines-Transparent> Snapshot Data Mover

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Essentials

Products

PowerProtect Data Manager Appliance
Article Properties
Article Number: 000397489
Article Type: Solution
Last Modified: 19 يناير 2026
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.