PowerProtect: Nelze nasadit modul VM Direct Protection Engine kvůli selhání inicializace

Summary: Nasazení modulu Virtual Machine (VM) Direct Engine se nezdaří a zobrazí se zpráva "Unable to connect to External vProxy over port 9090".

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Symptoms

Zařízení PowerProtect Data Manager slouží k ochraně prostředí vSphere pomocí řešení VM Direct Engine. Nasazení VM Direct Engine v clusteru demilitarizované zóny (DMZ) selže během fáze inicializace. Stav Systémová úloha zobrazuje:

ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running.

Action : Deploy
TransportMode : HotaddPreferred
Vproxy : my-proxy.my-domain.com
Error : ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. (0)
ProtectionType : VM
VproxyStatus : Failed


Skript /var/log/brs/vmdm/vmdm.log Ukazuje:

YYYY-MM-DD20:37:02.229Z ERROR [] [vproxyMonitor] [][][][TRACE_ID:b28dabec92e4fcae][] [c.e.b.v.v.s.VPEProxyService.updateTask(809)] - Update VM Direct Protection Engine failed 40be4802-972d-416f-b131-43890b6c32ac ManagedProxySession(state=Failure, id=32a99bf2-1c6e-47e7-aff1-4b26b7026cc8, error: code=0, text=ProxySession unsuccessful during initialization.  Unable to deploy and verify the vProxy my-proxy.my-domain.com.  Unable to query vProxy status after 'Deploy'.  Request unsuccessful.  Unable to resolve External vproxy 'my-proxy.my-domain.com' IP address in DNS server(s).)

 

Cause

Zařízení PowerProtect nemá přístup k modulu VM Direct Engine přes port 9090.

admin@ppdm:~> curl -v my-proxy.my-domain.com:9090
*   Trying 192.168.9.131:9090...
* connect to 192.168.9.131 port 9090 failed: No route to host
* Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
* Closing connection 0
curl: (7) Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
admin@ppdm:~>

 

Resolution

Brána firewall nebo síť prostředí musí být nakonfigurovány tak, aby zařízení PowerProtect Appliance mohly komunikovat s VM Direct Engine přes porty 22 a 9090.
Article Properties
Article Number: 000399113
Article Type: Solution
Last Modified: 19 ديسمبر 2025
Version:  2
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