PowerProtect: Impossibile implementare VM Direct Protection Engine a causa di un errore di inizializzazione
Summary: L'implementazione dell'engine diretto della macchina virtuale (VM) non riesce a essere inizializzata con il messaggio Unable to connect to External vProxy over port 9090.
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Symptoms
L'appliance PowerProtect Data Manager viene utilizzato per proteggere l'ambiente vSphere con la soluzione VM Direct Engine. Il deployment di VM Direct Engine in un cluster di zone demilitarizzate (DMZ) ha esito negativo durante la fase di inizializzazione. Lo stato del processo di sistema mostra:
ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. Action : Deploy TransportMode : HotaddPreferred Vproxy : my-proxy.my-domain.com Error : ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. (0) ProtectionType : VM VproxyStatus : Failed
La colonna /var/log/brs/vmdm/vmdm.log Mostra:
YYYY-MM-DD20:37:02.229Z ERROR [] [vproxyMonitor] [][][][TRACE_ID:b28dabec92e4fcae][] [c.e.b.v.v.s.VPEProxyService.updateTask(809)] - Update VM Direct Protection Engine failed 40be4802-972d-416f-b131-43890b6c32ac ManagedProxySession(state=Failure, id=32a99bf2-1c6e-47e7-aff1-4b26b7026cc8, error: code=0, text=ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to resolve External vproxy 'my-proxy.my-domain.com' IP address in DNS server(s).)
Cause
L'appliance PowerProtect non ha accesso all'engine VM Direct sulla porta 9090.
admin@ppdm:~> curl -v my-proxy.my-domain.com:9090 * Trying 192.168.9.131:9090... * connect to 192.168.9.131 port 9090 failed: No route to host * Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server * Closing connection 0 curl: (7) Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server admin@ppdm:~>
Resolution
È necessario configurare ambiente, firewall o rete per consentire all'appliance PowerProtect di comunicare con VM Direct Engine sulle porte 22 e 9090.
Article Properties
Article Number: 000399113
Article Type: Solution
Last Modified: 19 ديسمبر 2025
Version: 2
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