PowerProtect: 초기화 실패로 인해 VM Direct 보호 엔진을 배포할 수 없음

Summary: VM(Virtual Machine) Direct Engine 배포가 초기화되지 않고 포트 9090을 통해 외부 vProxy에 연결할 수 없음 메시지가 표시됩니다.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerProtect Data Manager 어플라이언스는 VM Direct Engine 솔루션으로 vSphere 환경을 보호하는 데 사용됩니다. 초기화 단계에서 DMZ(Demilitarized Zone) 클러스터에서 VM Direct Engine 배포가 실패합니다. System Job 상태에는 다음이 표시됩니다.

ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running.

Action : Deploy
TransportMode : HotaddPreferred
Vproxy : my-proxy.my-domain.com
Error : ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. (0)
ProtectionType : VM
VproxyStatus : Failed


/var/log/brs/vmdm/vmdm.log 보여 줍니다:

YYYY-MM-DD20:37:02.229Z ERROR [] [vproxyMonitor] [][][][TRACE_ID:b28dabec92e4fcae][] [c.e.b.v.v.s.VPEProxyService.updateTask(809)] - Update VM Direct Protection Engine failed 40be4802-972d-416f-b131-43890b6c32ac ManagedProxySession(state=Failure, id=32a99bf2-1c6e-47e7-aff1-4b26b7026cc8, error: code=0, text=ProxySession unsuccessful during initialization.  Unable to deploy and verify the vProxy my-proxy.my-domain.com.  Unable to query vProxy status after 'Deploy'.  Request unsuccessful.  Unable to resolve External vproxy 'my-proxy.my-domain.com' IP address in DNS server(s).)

 

Cause

PowerProtect 어플라이언스는 포트 9090을 통해 VM Direct Engine에 액세스할 수 없습니다.

admin@ppdm:~> curl -v my-proxy.my-domain.com:9090
*   Trying 192.168.9.131:9090...
* connect to 192.168.9.131 port 9090 failed: No route to host
* Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
* Closing connection 0
curl: (7) Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
admin@ppdm:~>

 

Resolution

PowerProtect 어플라이언스가 포트 22 및 9090을 통해 VM Direct Engine과 통신할 수 있도록 환경 방화벽 또는 네트워킹을 구성해야 합니다.
Article Properties
Article Number: 000399113
Article Type: Solution
Last Modified: 19 ديسمبر 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.