PowerProtect: Başlatma hatası nedeniyle VM Direct Protection Engine dağıtılamıyor

Summary: Virtual Machine (VM) Direct Engine dağıtımı, 9090 numaralı bağlantı noktası üzerinden harici vProxy'ye bağlanılamıyor mesajıyla başlatılamıyor.

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Symptoms

PowerProtect Data Manager cihazı, VM Direct Engine çözümüyle vSphere ortamını korumak için kullanılır. Askerden arındırılmış bölge (DMZ) kümesinde VM Direct Engine dağıtımı, başlatma aşamasında başarısız olur. System Job durumu şunları gösterir:

ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running.

Action : Deploy
TransportMode : HotaddPreferred
Vproxy : my-proxy.my-domain.com
Error : ProxySession unsuccessful during initialization. Unable to deploy and verify the vProxy my-proxy.my-domain.com. Unable to query vProxy status after 'Deploy'. Request unsuccessful. Unable to connect to External vproxy 'my-proxy.my-domain.com' on port '9090', the host service is not running. (0)
ProtectionType : VM
VproxyStatus : Failed


Komutta /var/log/brs/vmdm/vmdm.log Gösterir:

YYYY-MM-DD20:37:02.229Z ERROR [] [vproxyMonitor] [][][][TRACE_ID:b28dabec92e4fcae][] [c.e.b.v.v.s.VPEProxyService.updateTask(809)] - Update VM Direct Protection Engine failed 40be4802-972d-416f-b131-43890b6c32ac ManagedProxySession(state=Failure, id=32a99bf2-1c6e-47e7-aff1-4b26b7026cc8, error: code=0, text=ProxySession unsuccessful during initialization.  Unable to deploy and verify the vProxy my-proxy.my-domain.com.  Unable to query vProxy status after 'Deploy'.  Request unsuccessful.  Unable to resolve External vproxy 'my-proxy.my-domain.com' IP address in DNS server(s).)

 

Cause

PowerProtect Cihazı, 9090 numaralı bağlantı noktası üzerinden VM Direct Engine'e erişemez.

admin@ppdm:~> curl -v my-proxy.my-domain.com:9090
*   Trying 192.168.9.131:9090...
* connect to 192.168.9.131 port 9090 failed: No route to host
* Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
* Closing connection 0
curl: (7) Failed to connect to my-proxy.my-domain.com port 9090 after 18548 ms: Couldn't connect to server
admin@ppdm:~>

 

Resolution

Ortam güvenlik duvarı veya ağ aygıtları, PowerProtect Cihazının 22 ve 9090 numaralı bağlantı noktaları üzerinden VM Direct Engine ile iletişim kurmasına izin verecek şekilde yapılandırılmalıdır.
Article Properties
Article Number: 000399113
Article Type: Solution
Last Modified: 19 ديسمبر 2025
Version:  2
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