PowerProtect One DM5510 BAT0007 The Storage Battery has Failed
Summary: Error BAT0007: storage battery failed on PowerProtect One DM5510. A likely cause is a thermal‑related failure of the PowerEdge RAID Controller (PERC) battery. Verify battery installation. ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Observed Issue
BAT0007 The storage battery has failed.
Cause
Battery Failure Root Cause
The PERC RAID controller battery may fail due to thermal exceptions. Excessive heat or temperature spikes degrade the storage battery, triggering error code BAT0007.
- Thermal exceptions (overheating of the RAID controller)
- Ambient temperature exceeding the component’s operating limits
- Insufficient cooling or airflow within the system chassis
Resolution
Verify the PERC RAID controller battery installation.
To gather log bundle, follow the article PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support:
If the issue persists, contact Dell Support using the contact method described in your product documentation. Provide the serial number, error code (BAT0007), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect One DM5510 SoftwareArticle Properties
Article Number: 000403227
Article Type: Solution
Last Modified: 13 أغسطس 2026
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.