PowerProtect One DM5510 BAT0017 The -arg1- Battery has Failed

Summary: Error BAT0017 indicates the battery has failed on PowerProtect One DM5510; check the battery; system settings may be preserved if input power remains connected.

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Symptoms

Battery Failure Indicator

The system reports the following symptom:

BAT0017: The (arg1) battery has failed.

Cause

Battery Failure Details

The (arg1) battery has failed, generating error code BAT0017.

Underlying Conditions

  • Internal battery fault or degradation causing loss of power capability
  • System settings may remain intact only if input power to the power supplies is not removed.

Resolution

Check the battery.

Contact Dell Support:
If the issue persists, contact Dell Support using the contact method described in your product documentation. Provide the serial number and error code (BAT0017) for faster assistance.

Affected Products

PowerProtect Data Manager Appliance, PowerProtect One DM5510 Software
Article Properties
Article Number: 000403230
Article Type: Solution
Last Modified: 13 أغسطس 2026
Version:  2
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