NVE: opdatering af opdateringspakke mislykkes ved 4 af 18 "Denne pakkeversion YYYY-R#-v# er allerede installeret"

Summary: Kontrollerer, om pakken, der installeres, er den nyeste version (4 af 18) - Denne pakkeversion YYYY-R#-v# er allerede installeret!

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Symptoms

NetWorker Virtual Edition (NVE) OS-opdateringspakke mislykkes i trin 4 af 18"This package version YYYY-R#-v# is already installed!"
Denne pakkeversion er allerede installeret 
Den /data01/avamar/repo/temp/*/tmp/workflow.log Viser:

2025-12-08 12:28:08 (-0500) 47384385583780 INFO: Report home message: 2025-12-08 12:28:08 -0500|usdc1-nwrbkpv07.pbi.global.pvt|unknown|NveOsRollup|19.12.0.86|/space/avamar/repo/temp/NvePlatformOsRollup_2025-R2-v3.avp_1765214841316/tmp|AvPlatformOssuPackageVersionCheck|Checking if the package being installed is the latest version (4 of 18)|ERROR: AvPlatformOssuPackageVersionCheck::do  This package version 2025-R2-v3 is already installed! - operation failed
2025-12-08 12:28:08 (-0500) 47384385583780 ERROR: This package version 2025-R2-v3 is already installed! - operation failed
2025-12-08 12:28:08 (-0500) 47384385583780 INFO: post: This package version 2025-R2-v3 is already installed! - operation failed

Cause

Der opstod et problem under et tidligere forsøg på akkumuleringsinstallation, f.eks.: NVE: AVI-tjenesten kunne ikke starte efter OS-opdatering 2025 R2-v3
Der er et problem med post_errata_installation XML-fil, der er knyttet til den forrige opdateringspakke.

Resolution

  1. Åbn en SSH-session til NVE, og log ind som administrator.
  2. Skift til rod: sudo su -
  3. Kontrollér, om NVE senest installerede opdateringspakke: avosrollup -V
nve:~ # avosrollup -V
Avamar Platform OS Security Rollup:
OS[SLES12.5] Version[2025-R2-v3] Installation Time[2025-10-17-13-01-37]

Dette indikerer, at opdateringspakken allerede er installeret på systemet. Det har dog ikke afsluttet processen endnu.

  1. Kontrollér, om opdateringspakken post_errata_installation XML-fil findes: grep package-survey /usr/local/avamar/var/package-survey-*-post_errata_installation*.xml
nve:~ # grep package-survey /usr/local/avamar/var/package-survey-*-post_errata_installation*.xml
:::::
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:<package-survey version="2025-R2-v3"/>
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:<package-survey>
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:</package-survey>
  1. Fjern xml-filerne, der er knyttet til pakken, der advares som "allerede installeret"
nve:~ # mv /usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml /tmp
nve:~ # mv /usr/local/avamar/var/package-survey-SLES12.5-pre_errata_installation-2025-10-17-13-01-37.xml: /tmp
  1. Genstart AVI-tjenesten: avinstaller.pl --restart
  2. Log på brugergrænsefladen i NetWorker Install Manager, fortsæt opdateringsprocessen ved at klikke på "Prøv aktuel opgave igen". 

Additional Information

NetWorker Virtual Edition: Opgradering eller installation af fejllogplaceringer og indsamling

Affected Products

NetWorker Family, NetWorker
Article Properties
Article Number: 000403292
Article Type: Solution
Last Modified: 24 مايو 2026
Version:  4
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