NVE 匯總更新在 18 項當中的 4 項失敗

Summary: 症狀: 檢查安裝的套裝是否為最新版本 (4/18) - 已安裝此套裝版本 xxxxx!

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Symptoms

workflow.log

2 中的錯誤025-12-08 12:28:08 (-0500) 47384385583780 INFO: Report home message: 2025-12-08 12:28:08 -0500|usdc1-nwrbkpv07.pbi.global.pvt|unknown|NveOsRollup|19.12.0.86|/space/avamar/repo/temp/NvePlatformOsRollup_2025-R2-v3.avp_1765214841316/tmp|AvPlatformOssuPackageVersionCheck|Checking if the package being installed is the latest version (4 of 18)|ERROR: AvPlatformOssuPackageVersionCheck::do  This package version 2025-R2-v3 is already installed! - operation failed
2025-12-08 12:28:08 (-0500) 47384385583780 ERROR: This package version 2025-R2-v3 is already installed! - operation failed
2025-12-08 12:28:08 (-0500) 47384385583780 INFO: post: This package version 2025-R2-v3 is already installed! - operation failed

安裝進度畫面

Cause

修正 NWREE-28382 記錄 的問題後,請參閱 https://www.dell.com/support/kbdoc/000366911
無法繼續升級程序
此問題報告於 NWREE-28679 

Resolution

1) 檢查 NVE 是否最新安裝的匯總
# avosrollup -V
Avamar Platform OS Security Rollup:
OS[SLES12.5] Version[2025-R2-v3] Installation Time[2025-10-17-13-01-37]

這表示系統上已安裝匯總。但是,它尚未完成該過程。

2) 檢查更新後匯總 xml 檔案是否存在 
nve193:~ # grep package-survey /usr/local/avamar/var/package-survey-*-post_errata_installation*.xml

:::::
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:<package-survey version="2025-R2-v3"/>
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:<package-survey>
/usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml:</package-survey>

3) 移除 xml 檔案
# mv /usr/local/avamar/var/package-survey-SLES12.5-post_errata_installation-2025-10-17-13-01-37.xml /tmp
# mv /usr/local/avamar/var/package-survey-SLES12.5-pre_errata_installation-2025-10-17-13-01-37.xml: /tmp

4) 重新啟動 avi 服務
nve193:~ # avinstaller.pl --restart

5) 登入 NetWorker Install Manager GUI,按一下「重試目前工作」以繼續匯總更新程序。 

Affected Products

NetWorker Family
Article Properties
Article Number: 000403292
Article Type: Solution
Last Modified: 15 ديسمبر 2025
Version:  2
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