PPDMA DM5510 EVT-ENVIRONMENT-00057

Summary: PowerEdge: Fan Failure Alert EVT-ENVIRONMENT-00057 - Identify Failed Fan and Replace.

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Symptoms

Fan Failure Indication

The system reports the following symptom when a fan stops operating:

  • PPDMA DM5510 Alert EVT-ENVIRONMENT-00057

Cause

Fan Failure Detected

Root Cause Details

The system reported a fan failure condition, identified by the following error information:

  • Error Code: EVT-ENVIRONMENT-00057
  • Alert Message: Fan has failed.
  • Fan Identifier: 
    [Fan Identifier]
  • Enclosure Number: 
    [Enclosure Number]
  • Fan ID: 
    [FanID]

This condition indicates that the specified fan component is non‑functional, which can be caused by hardware malfunction, electrical failure, or physical damage to the fan assembly.

Resolution

Check for any failed fan. If failed, replace with a new fan. 

Gather a log bundle and follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle

Contact Dell Support:  If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-ENVIRONMENT-00057), and log bundle for faster assistance.

Affected Products

PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 Software
Article Properties
Article Number: 000404184
Article Type: Solution
Last Modified: 08 يناير 2026
Version:  3
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