PowerEdge: Firmware update may fail on 16G/17G servers with 'USBNet is disabled' error

Summary: Firmware updates performed on 16G/17G servers from a supported operating system (OS) may fail under certain conditions, displaying the error: 'USBNet is disabled. Please enable USBNet and try the update again.' ...

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Symptoms

Updates performed using Dell Update Package (DUP) may fail and report the error 'USBNet is disabled. Please enable USBNet and try update again' in the conditions described below.

 

  • Update is performed in 17G servers or few components firmware on 16G servers
  • DUP-based update is performed in the Operating system.
  • USB NIC pass-through is disabled in iDRAC.
  • DUP is created using framework version '25.08.01 Build 997'. 

Cause

The Dell Update Package (DUP) is designed to temporarily enable USB NIC pass-through during updates; however, this feature is not functioning correctly in specific Framework versions. 

Resolution

Workaround:  

Enable USB-NIC passthrough in iDRAC manually from Idrac UI or Racadm CLI before the update is performed.

Solution:  DUP created using newer version of framework or previous version of framework do not have this issue.

 

DUP framework can be identified using methods.

  • Windows - Right click the DUP exe and check the "Details" tab under properties. 
  • Linux - DUP.bin -fv 

Additional Information

Firmware update fails to complete, USBNet is disabled, 25.08.01, JIT-366646.

Videos

Manually enable USB NIC pass-through in iDRAC using either the iDRAC UI or the Racadm CLI before performing the update.

 

Racadm command to enable USB NIC Pass-through, 'racadm set idrac.os-bmc.UsbP2PEnable Enabled'

Racadm command to disable USB NIC pass-through 'racadm set idrac.os-bmc.UsbP2PEnable Disabled'

Other methods to manually enable or disable USB NIC pass-through can be found in the Idrac User guide.

Solution:  DUPs created with either newer or earlier versions of the Framework do not exhibit this issue.

DUP framework can be identified using methods.

Windows - Right click the DUP exe and check the "Details" tab under properties. 

Linux - DUP.bin -fv

Affected Products

Update Packages
Article Properties
Article Number: 000425659
Article Type: Solution
Last Modified: 19 يونيو 2026
Version:  3
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