ECS: OBS: Symptom ID 12023 - Geo Client Failed to Reload SSL Context

Summary: This alert is added to show that the Geo client has failed to reload SSL context. The reload SSL context itself has a retry logic that means it can be successfully loaded once the system returns to normal. ...

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Symptoms

Symptom Code Severity Description Condition
12023 ERROR The system detected a Geo TLS certificate update; however, the Geo client was unable to reload the updated SSL context. Service: <Service Name> Node: <Node Name>  Geo client failed to reload SSL context.

Cause

Geo client failed to reload SSL context.

Resolution

The reload SSL context itself has a retry logic, it continues to retry every minute until it succeeds.

The successfully loaded info alert detail is below, it is alerted once the SSL context is successfully loaded:
Symptom ID: 12033  - The system detected a GEO TLS certificate update and successfully update SSL context for geo client. Service: <Service Name> Node:<Node Name>

Contact Dell Technical Support if the system the error continues.

Article Properties
Article Number: 000445538
Article Type: Solution
Last Modified: 14 مايو 2026
Version:  1
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