PowerScale: Opgraderingen mislykkes med Remove-lsa-nthashes.py
Summary: Opgradering af OneFS mislykkes med fejlen "Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py]."
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Symptoms
Opgraderingslogfiler viser:
powerscale-46# isi_upgrade_logs Warning: Insufficient data for Node LNN :[2] 8 2026-03-31T16:59:18 /usr/sbin/isi_upgrade_agent_d Debug Queueing up hook script: /usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py 8 2026-03-31T17:00:19 /usr/sbin/isi_upgrade_agent_d Warn Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py] 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Warn : Upgrade may already be in progress... create failed : File Name : /b/mnt/src/isilon/lib/isi_upgrade/Lock.cpp : Line Number : 111 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Traceback (most recent call last): 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 57, in <module> 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform u.clear_old_nthash() 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform isi.auth_util.Error: The authentication provider was created in a zone that makes it unmodifiable 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform During handling of the above exception, another exception occurred: 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Traceback (most recent call last): 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 61, in <module> 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform upgrade_helper.log_error( 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform AttributeError: 'HookOnceFromVersionHelper' object has no attribute 'log_error' 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Checking relevance... 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Is this the first node to run the hook? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform No. Script not relevant, exiting. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Checking relevance... 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Is this the first node to run the hook? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Yes. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Are we upgrading from a relevant version? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Yes. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform We are relevant. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Starting deletion of NTHashes from all Local providers
Analysekontrollen på klyngen (IOCA) viser:
Access Zone Authentication Providers FAIL
FAIL: Critical: Zone local providers (with the exception of System Zone) would temporarily need the 'System' provider removed to enable the OneFS upgrade to complete.
FAIL: Zone: nonsystemzone, Providers: lsa-local-provider:System
FAIL: Zone: eyeglass, Providers: lsa-local-provider:SystemCause
Krogen kan ikke køre scriptet på grund af lsa-local-provider:System i ikke-systemzoner.
Resolution
Advarsel: Midlertidig fjernelse
lsa-local-provider:System kan afbryde arbejdsgange som analyser.
Engineering er opmærksom på problemet og arbejder på en permanent løsning. For at omgå fejlen, lsa-local-provider:System skal fjernes midlertidigt fra zoner, der ikke er system. Du kan kontrollere dette ved kørsel af CLI:
powerscale-46# isi zone zones list -v
Name: System <<<<<<<<< Default, do not edit this one
Path: /ifs
Groupnet: groupnet0
Map Untrusted:
Auth Providers: lsa-local-provider:System, lsa-file-provider:System
NetBIOS Name:
User Mapping Rules: -
Home Directory Umask: 0077
Skeleton Directory: /usr/share/skel
Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
Zone ID: 1
Name: eyeglass <<<<<<nonsystem zone
Path: /ifs/data/
Groupnet: groupnet0
Map Untrusted:
Auth Providers: lsa-local-provider:System, lsa-local-provider:eyeglass <<<<<<<<<<< lsa System needs to be removed
NetBIOS Name:
User Mapping Rules: -
Home Directory Umask: 0077
Skeleton Directory: /usr/share/skel
Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
Zone ID: 6
Fjern udbyderen med denne kommando:
powerscale-46# isi zone zones modify <non-system-zone> --remove-auth-providers=lsa-local-provider:System
Kør kommandoen for hver ikke-systemzone, og prøv derefter den sidste handling på fejlnoderne igen:
powerscale-46# isi upgrade view
Upgrade Status:
Current Upgrade Activity: OneFS upgrade
Cluster Upgrade State: error
(see output of `isi upgrade nodes list` to know which node failed)
Upgrade Process State: Stopped
Upgrade Start Time: 2026-03-31T10:29:20.362000
Current OS Version: 9.7.1.5_build(4)style(5)
Upgrade OS Version: 9.10.1.7_build(4)style(5)
Percent Complete: -
Nodes Progress:
Total Cluster Nodes: 36
Nodes On Older OS: 30
Nodes Upgraded: 0
Nodes Transitioning/Down: 6
Hvis du støder på en fejl, kan du køre kommandoen isi_upgrade_logs for at indsamle flere oplysninger. Hvis du vil prøve en mislykket handling igen på de nødvendige noder, skal du bruge kommandoen isi upgrade cluster retry-last-action --nodes=<LNN>.
LNN Version Status ----------------------------------------------------------------------------------- 25,30 Unknown non-responsive 26,31,33-60 9.7.1.5 upgrading 27 9.10.1.7 upgrading 28-29,32 9.10.1.7 error
I dette tilfælde ville kommandoen være:
powerscale-46# isi upgrade cluster retry-last-action --nodes=28-29,32
Hvis opgraderingen fortsætter, lsa-local-provider:System Kan tilføjes tilbage til zonerne:
powerscale-46# isi zone zones modify <non-system-zone> --add-auth-providers=lsa-local-provider:System
Den anden mulighed er at rulle tilbage.
Advarsel: Annullering af opgraderingen er et nedbrud, da alle noder, der har opgraderet, genstarter samtidigt.
Hvis du vil annullere opgraderingen, skal du bruge kommandoen isi upgrade cluster rollback.
Hvis fejlen opstår igen, og det ikke er indlysende, hvad denne fejl er, skal du kontakte Dells tekniske support.
Article Properties
Article Number: 000447994
Article Type: Solution
Last Modified: 21 مايو 2026
Version: 5
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