PowerScale: Upgrade selže s chybou Remove-lsa-nthashes.py
Summary: Upgrade systému OneFS selže s chybou "Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py]."
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Symptoms
Protokoly upgradu zobrazují:
powerscale-46# isi_upgrade_logs Warning: Insufficient data for Node LNN :[2] 8 2026-03-31T16:59:18 /usr/sbin/isi_upgrade_agent_d Debug Queueing up hook script: /usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py 8 2026-03-31T17:00:19 /usr/sbin/isi_upgrade_agent_d Warn Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py] 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Warn : Upgrade may already be in progress... create failed : File Name : /b/mnt/src/isilon/lib/isi_upgrade/Lock.cpp : Line Number : 111 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Traceback (most recent call last): 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 57, in <module> 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform u.clear_old_nthash() 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform isi.auth_util.Error: The authentication provider was created in a zone that makes it unmodifiable 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform During handling of the above exception, another exception occurred: 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Traceback (most recent call last): 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 61, in <module> 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform upgrade_helper.log_error( 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform AttributeError: 'HookOnceFromVersionHelper' object has no attribute 'log_error' 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Checking relevance... 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Is this the first node to run the hook? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform No. Script not relevant, exiting. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Checking relevance... 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Is this the first node to run the hook? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Yes. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Are we upgrading from a relevant version? 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Yes. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform We are relevant. 8 2026-03-31T17:00:19 remove-lsa-nthashes.py Inform Starting deletion of NTHashes from all Local providers
Kontrola analýzy v clusteru (IOCA) ukazuje:
Access Zone Authentication Providers FAIL
FAIL: Critical: Zone local providers (with the exception of System Zone) would temporarily need the 'System' provider removed to enable the OneFS upgrade to complete.
FAIL: Zone: nonsystemzone, Providers: lsa-local-provider:System
FAIL: Zone: eyeglass, Providers: lsa-local-provider:SystemCause
Hook nemůže spustit skript z následujících důvodů: lsa-local-provider:System v nesystémových zónách.
Resolution
Upozornění: Dočasné odebrání
lsa-local-provider:System Může přerušit pracovní postupy, jako je analýza.
Technický tým o problému ví a pracuje na trvalé opravě. Chcete-li chybu vyřešit, lsa-local-provider:System musí být dočasně odebrány z nesystémových zón. Chcete-li to zkontrolovat, spusťte v rozhraní příkazového řádku:
powerscale-46# isi zone zones list -v
Name: System <<<<<<<<< Default, do not edit this one
Path: /ifs
Groupnet: groupnet0
Map Untrusted:
Auth Providers: lsa-local-provider:System, lsa-file-provider:System
NetBIOS Name:
User Mapping Rules: -
Home Directory Umask: 0077
Skeleton Directory: /usr/share/skel
Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
Zone ID: 1
Name: eyeglass <<<<<<nonsystem zone
Path: /ifs/data/
Groupnet: groupnet0
Map Untrusted:
Auth Providers: lsa-local-provider:System, lsa-local-provider:eyeglass <<<<<<<<<<< lsa System needs to be removed
NetBIOS Name:
User Mapping Rules: -
Home Directory Umask: 0077
Skeleton Directory: /usr/share/skel
Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
Zone ID: 6
Odeberte zprostředkovatele pomocí tohoto příkazu:
powerscale-46# isi zone zones modify <non-system-zone> --remove-auth-providers=lsa-local-provider:System
Spusťte příkaz pro každou nesystémovou zónu a pak opakujte poslední akci s chybovými uzly:
powerscale-46# isi upgrade view
Upgrade Status:
Current Upgrade Activity: OneFS upgrade
Cluster Upgrade State: error
(see output of `isi upgrade nodes list` to know which node failed)
Upgrade Process State: Stopped
Upgrade Start Time: 2026-03-31T10:29:20.362000
Current OS Version: 9.7.1.5_build(4)style(5)
Upgrade OS Version: 9.10.1.7_build(4)style(5)
Percent Complete: -
Nodes Progress:
Total Cluster Nodes: 36
Nodes On Older OS: 30
Nodes Upgraded: 0
Nodes Transitioning/Down: 6
Pokud narazíte na chybu, můžete spustit příkaz isi_upgrade_logs , abyste získali více informací. Pokud chcete zopakovat neúspěšnou akci na požadovaných uzlech, použijte příkaz isi upgrade cluster retry-last-action --nodes=<LNN>.
LNN Version Status ----------------------------------------------------------------------------------- 25,30 Unknown non-responsive 26,31,33-60 9.7.1.5 upgrading 27 9.10.1.7 upgrading 28-29,32 9.10.1.7 error
V tomto případě by příkaz vypadal takto:
powerscale-46# isi upgrade cluster retry-last-action --nodes=28-29,32
Pokud aktualizace pokračuje, lsa-local-provider:System Lze přidat zpět do zón:
powerscale-46# isi zone zones modify <non-system-zone> --add-auth-providers=lsa-local-provider:System
Druhou možností je vrátit se zpět.
Upozornění: Vrácení upgradu zpět je výpadek, protože všechny uzly, které upgradovaly, se restartují současně.
Chcete-li upgrade vrátit zpět, použijte příkaz isi upgrade cluster rollback.
Pokud se znovu zobrazí chyba a není zřejmé, o jakou chybu se jedná, obraťte se na technickou podporu společnosti Dell.
Article Properties
Article Number: 000447994
Article Type: Solution
Last Modified: 21 مايو 2026
Version: 5
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