PowerFlex: Customer Entitlement Verification Assist

Summary: PowerFlex: Customer Entitlement Verification Assist

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Instructions

 

There are many different Support Options available to customers.

Each offering comes with specific entitlements, with a range from Basic Hardware support through to ProSupportPlus Mission Critical. 

A guide to each level and the details wherein are  listed in a presentation attached to this KB.

This presentation is valid on 22nd April 2026. It is updated continuously, please reach out to your account team for a more recent version. 

Customers can check their current entitlements via the dell portal, using their asset Serial Number/Service Tag.

Click on the link provided in the Support Services and Warranty section seen below:

 

 

Customers can check their current entitlements against the pop out as below.

If these differ from what the customer is expecting they can contact the account team via the Renewal or Extension option.

 

 

 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000455911
Article Type: How To
Last Modified: 24 أبريل 2026
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.