PowerProtect Data Manager：無法從保護原則中移除 Hyper-V VM 資產

Summary: 本文說明在 PowerProtect Data Manager UI 中刪除 Hyper-V 虛擬機器 （VM） 時的問題。

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Symptoms

無法從 PowerProtect Data Manager 中的保護原則移除 Hyper-V 虛擬機器。從保護原則或資產標籤移除 Hyper-V VM 資產時，會出現下列訊息。 

Error
404: Missing document ID XXXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX
Check to ensure that the resource if exits.

遺失文件的錯誤螢幕擷取畫面

資產儲存記錄顯示下列錯誤訊息：

Caused by: java.lang.IllegalStateException: Duplicate key d4f8654d-9a75-44a2-b248-04653b1DELL-disk-key-100_differencing.vhd (attempted merging values class FtVirtualMachineDisk {
    com.emc.dpsg.ppdm.assetstoragesvc.model.fieldtype.FtVirtualMachineDisk@eaa3c6a3
    name: d4f8654d-9a75-44a2-b248-04653b1DELL-disk-key-100_differencing.vhd
    externalId: C:\Program Files\Dell\PPDM Hyper-V Agent\tmp\97aa99bc-5b0a-45f5-8c1c-3877bbdb61bb\1767810686/d4f8654d-9a75-44a2-b248-04653b1DELL-disk-key-100_differencing.vhd
    containingFolder: C:\Program Files\Dell\PPDM Hyper-V Agent\tmp\97aa99bc-5b0a-45f5-8c1c-3877bbdb61bb\1767810686
    sizeAllocationType: Differencing
    format: VHD
    usedSize: 7.1716864E7
    totalSize: 1.363673088E11
    excluded: false
    storageSources: null
    type: null
    busType: null
    deviceIndex: null

Cause

這是 PowerProtect Data Manager 19.19.0-15 或更新版本中的已知問題。Hyper-V VM 有多個具有相同檔名的虛擬硬碟 （VHD） 檔。

Resolution

已建立 hotfix，以解決 PowerProtect Data Manager 20.1.0-17 和 19.22.0-16 中的問題。如有需要，請聯絡 Dell 支援 以取得協助或任何其他問題，並請求修補程式。

Additional Information

影響：若沒有 Hotfix，從 Hyper-V 伺服器或叢集中移除 VM 將無法清理 PowerProtect Data Manager UI 中的資產，導致項目過時。

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000462583
Article Type: Solution
Last Modified: 27 مايو 2026
Version:  1
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