VxRail: Event Code: VXR508NIC100

Summary: This event indicates that the specific VxRail appliance received iDRAC event: NIC100

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

This event code indicates that the specific VxRail appliance received iDRAC event: NIC100 - "The <Controller> Port <Port> network link is down."

The following situations may cause this alert to trigger:

  • Failure of network cables
  • Network cables disconnected
  • Failure of the physical network card
  • Failure of other network components (switches, ports, SFPs, and so forth)

  Troubleshooting:

  1. Reset the iDRAC, see: How to reset the iDRAC.
  2. Physical power drain on the node, see: How to power drain a node.
  3. Reseat the cabling and SFP on the down port.
  4. Swap SFPs between the down port and a good port.
  5. Swap cabling between the down port and a good port.

If the failure remains on the same port after swapping SFPs and cabling, then the NIC may need replaced. 

Additional Information

Check the Dell Support website for more information.

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000011815
Article Type: How To
Last Modified: 01 شوال 1447
Version:  10
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.