Avamar and DDboost support matrix
Summary: This Knowledge Base (KB) article aims to provide a matrix to show which DDboost version comes embedded with which Avamar version.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
While troubleshooting Avamar backup or restore issues, whether they are failures or slow performances, it might be due to an issue in the DDboost side.
In these cases, identify the DD Boost version to confirm if the fix is in the Avamar release.
The following matrix provides this information for the most recent Avamar versions.
| DDboost |
7.8.0.0 |
7.9.0.0 |
7.11.0.0 | 7.12.0.0 | 8.1.0.0 |
| Build number. | 1007844 | 1010518 | 1033042 | 1052569 | 1113489 |
| 19.7.0-82 | X | ||||
| 19.8.0-83 | X | ||||
| 19.9.0-78 | X | ||||
| 19.10.0-135 | X | ||||
| 19.10.0-166 (SP1) | X | ||||
| 19.12.0-196 | X |
In case the Avamar release version is not listed in the above Matrix, follow one of the two methods below. These methods provide what is the DDboost version embedded into your Avamar Server.
- Search or
grepfor "engine" in theavtar logfile of any Avamar client, as shown below
avtar Info <16684>: - Data Domain Engine (3.4.1.1 build 581249)
- The same can be achieved from the Avamar Utility Node using SSH, by running either of the two commands below:
admin@<ava-server>:~/>: grep -i engine /usr/local/avamar/var/ddrmaintlogs/ddrmaint.log | tail -1 Feb 20 18:39:30 ave-crk-751 ddrmaint.bin[26171]: Info: Data Domain Engine (3.4.1.1 build 581249) admin@<ava-server>:~/>: strings /usr/local/avamar/lib/libDDBoost.so | grep '^[3-7]\.[0-9]\.[0-9]' 3.4.1.1-581249
Additional Information
Related KB article:
- KB Avamar jobs fail with error "user has insufficient privileges" due to DD Boost Issue
- For Avamar and Data Domain compatibility, see the Avamar Compatibility Matrix
List of older Avamar versions in out-of-support life:
| DDboost Version | 3.0.2.0 | 3.1.0.1 | 3.2.1.0 | 3.3.1.0 | 3.4.0.2 | 3.4.1.1 | 3.4.2.0 | 3.5.0.2 | 7.2.0.5 | 7.3.0.5 |
| Build_number | xxxxxx | xxxxxx | xxxxxx | 556307 | xxxxxx | 581249 | 593989 | 616886 | 654364 | 663138 |
| 7.1.2-21 | X | |||||||||
| 7.2.0-401 | X | |||||||||
| 7.2.1-32 | X | |||||||||
| 7.3.0-233 | X | |||||||||
| 7.3.1-125 | X | |||||||||
| 7.4.1-58 | X | |||||||||
| 7.5.0-183 | X | |||||||||
| 7.5.1-101 | X | |||||||||
| 18.1.0-33 | X | |||||||||
| 18.2.0-134 | X | |||||||||
| 19.1.0-38 | X | |||||||||
| 19.2.0-155 | X | |||||||||
| 19.3.0-149 | X | |||||||||
| 19.4.0-116 | X | |||||||||
| 19.4.0-124 | X |
Affected Products
Avamar, Avamar Client, Avamar Plug-inArticle Properties
Article Number: 000022340
Article Type: How To
Last Modified: 10 شعبان 1447
Version: 8
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