NetWorker: NMDA Sybase client configuration wizard times out

Summary: The Network Management Data Analyzer (NMDA) Sybase client configuration wizard times out because the Sybase user lacks the administrative role needed for database dump and load.

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Symptoms



Configuring a Sybase client using the client configuration wizard times out.

Sybase server configuration interface with credentials and directories 

Cause

NMDA relies on the Sybase administrator's   ability to dump databases and load databases when performing Sybase backup operations and recovery operations. The Sybase user specified in the "username" field does not have the privilege to do administrative task in the Sybase database.

Resolution

Grant an appropriate role for the Sybase user. Refer to the table below.

Sybase roles table showing actions and NMDA commands 

Retry the client configuration wizard.
 

Affected Products

NetWorker
Article Properties
Article Number: 000048832
Article Type: Solution
Last Modified: 10 رمضان 1447
Version:  5
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