RecoverPoint:复制过程重新启动

Summary: 复制过程重新启动

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

复制过程重新启动
CLI 日志将显示以下事件

时间:<><日期><客户时间>
主题:RPA
范围:正常
水平:错误 & 清除
事件 ID:10207
群集:<Cluster Name>
Global links:无
RPA:<RPA ID>
摘要:内部复制过程已重新启动
服务请求信息:N/A

From storage logs:
Oct 21 05:05:57 localhost kernel:[14472039.329610] #0 - sll_map_pages:无法映射用户页面:r = 226 cur_num_pages = 227 data_length = 926208 rw = 2
Oct 21 05:05:57 localhost 内核:[14472039.329616] #0 - sll_dispatch_commands:sll_map_pages失败
21 年 10 月 21 日 05:05:57 localhost 内核:[14472039.329620] #0 - sll_ioctl_do_generate_io:sll_dispatch_cmd在 map_pages 中失败(res_dispatch = 2)

Cause

将用户页面映射到内核内存的瞬时情况,进程访问无效内存,从而导致分段错误。

Resolution

解决方法:

将 t_scsiInitiatorMaxMapPagesFailures 的值从 2 增加到 5,然后重新启动 RPA。


分辨率:

Dell EMC 工程部门目前正在调查此问题。目前正在开发永久修复。要寻求帮助,请联系 Dell EMC 客户支持中心或服务代表并参考此解决方案 ID。

Additional Information

Affected Products

RecoverPoint

Products

RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint SE
Article Properties
Article Number: 000167705
Article Type: Solution
Last Modified: 10 ذو الحجة 1447
Version:  6
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