VPLEX: Chyby předběžné kontroly NDU zjištěné v clusterech VPLEX po upgradu kódu

Summary: Účelem tohoto článku je odstranit chyby předběžné kontroly upgradu bez přerušení (NDU), které se objevují v clusterech VPLEX po upgradu kódu.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Po upgradu kódu GeoSynchrony na verzi 6.1 ndu pre-check Příkaz zapnut VPlexcli z jednoho z clusterů VPLEX vrátí chyby. Při spuštění předběžné kontroly NDU z jiného clusteru nejsou nalezeny žádné chyby.

Příklad: 
 
Z clusteru 1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                         ERROR
Verify that AIX initiators are configured in VPLEX..                    OK
Verify director communication status..                                  OK
Verify management network redundancy..                                  OK
Verify management network latency..                                     ERROR
Verify time drift between directors and management server               ERROR
Verify firmware software version can be retrieved                       ERROR
Verify sufficient disk space on the management server                   ERROR
Verify sufficient disk space on directors                               ERROR
Verify director SSD health                                              ERROR
Verify bios quiet mode enabled on the directors                         ERROR
Verify sps conditioning status..                                        ERROR
Verify intra-cluster communications connectivity..                      OK
Verify inter-director management connectivity status..                  OK
Verify directors have been commissioned..                               OK
Verify no unreachable or dead storage-volumes..                         OK
Verify no unhealthy virtual-volumes..                                   OK
Verify distributed device settings..                                    OK
Verify no unhealthy storage views..                                     OK
Verify valid system configuration..                                     OK
Verify valid metadata volume..                                          ERROR
Verify metadata volume redundancy..                                     OK
Verify all local-com ports have correct topologies..                    OK
Verify cluster status..                                                 ERROR
Verify and prepare directors for ndu..                                  ERROR
Verify the response time of front-end switches..                        OK
Verify the response time of back-end switches..                         OK
Verify for potential slow I/O in the last 30 seconds..                  ERROR
Verify meta-volume backup configuration..                               ERROR
Verify metadata volume slot availability..                              OK
Verify RecoverPoint cluster registrations..                             OK
Verify no virtual volume expansion..                                    OK
Verify if array aware operations are in progress..                      ERROR
Verify all back-end connections comply with LUN count restriction..     OK
Verify inter-cluster communications connectivity..                      OK
Verify the remote management server version..                           ERROR
Verify cache-mode consistency for distributed virtual-volumes..         OK
Verify clusters are joined..                                            OK
Verify cluster witness state..                                          ERROR
Verify sufficient disk space on the cluster witness server..            ERROR
Verify there is no recent I/O aborts..                                  ERROR

Cause

Po upgradu na verzi GeoSynchrony 6.1 mohou v konfiguračním souboru na serveru pro správu chybět podrobnosti, kvůli kterým příslušný cluster vrací chyby ve výstupu předběžné kontroly NDU.

Resolution

1. krok: Přihlaste se na web VPlexcli ze serveru pro správu clusteru 1 a problém ndu pre-check . Během předběžné kontroly NDU se zobrazují následující chyby.

Příklad:
 
Z clusteru 1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                         ERROR
Verify that AIX initiators are configured in VPLEX..                    OK
Verify director communication status..                                  OK
Verify management network redundancy..                                  OK
Verify management network latency..                                     ERROR
Verify time drift between directors and management server               ERROR
Verify firmware software version can be retrieved                       ERROR
Verify sufficient disk space on the management server                   ERROR
Verify sufficient disk space on directors                               ERROR
Verify director SSD health                                              ERROR
Verify bios quiet mode enabled on the directors                         ERROR
Verify sps conditioning status..                                        ERROR
Verify intra-cluster communications connectivity..                      OK
Verify inter-director management connectivity status..                  OK
Verify directors have been commissioned..                               OK
Verify no unreachable or dead storage-volumes..                         OK
Verify no unhealthy virtual-volumes..                                   OK
Verify distributed device settings..                                    OK
Verify no unhealthy storage views..                                     OK
Verify valid system configuration..                                     OK
Verify valid metadata volume..                                          ERROR
Verify metadata volume redundancy..                                     OK
Verify all local-com ports have correct topologies..                    OK
Verify cluster status..                                                 ERROR
Verify and prepare directors for ndu..                                  ERROR
Verify the response time of front-end switches..                        OK
Verify the response time of back-end switches..                         OK
Verify for potential slow I/O in the last 30 seconds..                  ERROR
Verify meta-volume backup configuration..                               ERROR
Verify metadata volume slot availability..                              OK
Verify RecoverPoint cluster registrations..                             OK
Verify no virtual volume expansion..                                    OK
Verify if array aware operations are in progress..                      ERROR
Verify all back-end connections comply with LUN count restriction..     OK
Verify inter-cluster communications connectivity..                      OK
Verify the remote management server version..                           ERROR
Verify cache-mode consistency for distributed virtual-volumes..         OK
Verify clusters are joined..                                            OK
Verify cluster witness state..                                          ERROR
Verify sufficient disk space on the cluster witness server..            ERROR
Verify there is no recent I/O aborts..                                  ERROR
2. krok: Přihlaste se na web VPlexcli Na serveru pro správu clusteru 2 a problém ndu pre-check. Všimněte si, že při provedení předběžné kontroly NDU z clusteru 2 nedochází k žádným chybám.
 
Příklad: 

Z clusteru 2:
service@<cluster-2>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                            OK
Verify that AIX initiators are configured in VPLEX..                       OK
Verify director communication status..                                     OK
Verify management network redundancy..                                     OK
Verify management network latency..                                        OK
Verify time drift between directors and management server..                OK
Verify firmware software version can be retrieved..                        OK
Verify sufficient disk space on the management server..                    OK
Verify sufficient disk space on directors..                                OK
Verify director SSD health..                                               OK
Verify bios quiet mode enabled on the directors..                          OK
Verify sps conditioning status..                                           OK
Verify intra-cluster communications connectivity..                         OK
Verify inter-director management connectivity status..                     OK
Verify directors have been commissioned..                                  OK
Verify no unreachable or dead storage-volumes..                            OK
Verify no unhealthy virtual-volumes..                                      OK
Verify distributed device settings..                                       OK
Verify no unhealthy storage views..                                        OK
Verify valid system configuration..                                        OK
Verify valid metadata volume..                                             OK
Verify metadata volume redundancy..                                        OK
Verify all local-com ports have correct topologies..                       OK
Verify cluster status..                                                    OK
Verify and prepare directors for ndu..                                     OK
Verify the response time of front-end switches..                           OK
Verify the response time of back-end switches..                            OK
Verify for potential slow I/O in the last 30 seconds..                     OK
Verify meta-volume backup configuration..                                  OK
Verify metadata volume slot availability..                                 OK
Verify RecoverPoint cluster registrations..                                OK
Verify no virtual volume expansion..                                       OK
Verify if array aware operations are in progress..                         OK
Verify all back-end connections comply with LUN count restriction..        OK
Verify inter-cluster communications connectivity..                         OK
Verify the remote management server version..                              OK
Verify cache-mode consistency for distributed virtual-volumes..            OK
Verify clusters are joined..                                               OK
Verify cluster witness state..                                             OK
Verify sufficient disk space on the cluster witness server..               OK
Verify there is no recent I/O aborts..                                     OK
3. krok: Výše uvedené dva kroky potvrzují, že k problému dochází pouze v clusteru 1. Zavřete obě relace PuTTY.
4. krok: Spusťte novou relaci PuTTY na server pro správu clusteru 1 s účtem služby a restartujte služby serveru pro správu z nejnovější verze. mgmtServerBackup.tar .
service@<cluster-1> sudo /opt/emc/VPlex/bin/VPlex-MS-backup --restart-services --restore /tmp/mgmtServerBackup-<SERIAL-NUMBER>.tar
Ignorujte všechny zobrazené chyby.
 
V případě, že se mgmtServerBackup-<SERIAL_NUMBER>.tar se nenachází ve složce /tmp na serveru pro správu systému VPLEX. Můžete jej získat z aplikace Director podle článku 119212. Ujistěte se, že mgmtServerBackup.tar Soubor je umístěn do složky /tmp serveru pro správu.
Krok 5: Restartujte management-server pomocí následujícího příkazu.
service@<cluster-1> sudo /sbin/reboot
Krok 6: Server pro správu se restartuje, ale počkejte 5–10 minut, než budete pokračovat.
7. krok: Připojte se k serveru pro správu clusteru 1 a přihlaste se k VPlexcli. Problém ndu pre-check znovu, abyste potvrdili, že chyby již nejsou přítomny.

Příklad:

Z clusteru 1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                            OK
Verify that AIX initiators are configured in VPLEX..                       OK
Verify director communication status..                                     OK
Verify management network redundancy..                                     OK
Verify management network latency..                                        OK
Verify time drift between directors and management server..                OK
Verify firmware software version can be retrieved..                        OK
Verify sufficient disk space on the management server..                    OK
Verify sufficient disk space on directors..                                OK
Verify director SSD health..                                               OK
Verify bios quiet mode enabled on the directors..                          OK
Verify sps conditioning status..                                           OK
Verify intra-cluster communications connectivity..                         OK
Verify inter-director management connectivity status..                     OK
Verify directors have been commissioned..                                  OK
Verify no unreachable or dead storage-volumes..                            OK
Verify no unhealthy virtual-volumes..                                      OK
Verify distributed device settings..                                       OK
Verify no unhealthy storage views..                                        OK
Verify valid system configuration..                                        OK
Verify valid metadata volume..                                             OK
Verify metadata volume redundancy..                                        OK
Verify all local-com ports have correct topologies..                       OK
Verify cluster status..                                                    OK
Verify and prepare directors for ndu..                                     OK
Verify the response time of front-end switches..                           OK
Verify the response time of back-end switches..                            OK
Verify for potential slow I/O in the last 30 seconds..                     OK
Verify meta-volume backup configuration..                                  OK
Verify metadata volume slot availability..                                 OK
Verify RecoverPoint cluster registrations..                                OK
Verify no virtual volume expansion..                                       OK
Verify if array aware operations are in progress..                         OK
Verify all back-end connections comply with LUN count restriction..        OK
Verify inter-cluster communications connectivity..                         OK
Verify the remote management server version..                              OK
Verify cache-mode consistency for distributed virtual-volumes..            OK
Verify clusters are joined..                                               OK
Verify cluster witness state..                                             OK
Verify sufficient disk space on the cluster witness server..               OK
Verify there is no recent I/O aborts..                                     OK

Affected Products

VPLEX Series, VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000168180
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.