VPLEX: NDU Precheck-fejl observeret på VPLEX-klynger efter kodeopgradering

Summary: Formålet med denne artikel er at rydde de forhåndskontrolfejl (Nondisruptive Upgrade, NDU), der vises på VPLEX-klyngerne efter kodeopgraderingen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Efter opgraderingen af GeoSynchrony-koden til 6.1 kører ndu pre-check Kommando til VPlexcli fra en af VPLEX-klyngerne returnerer fejl. Der findes ingen fejl, når NDU precheck køres fra den anden klynge.

Eksempel: 
 
Fra klynge-1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                         ERROR
Verify that AIX initiators are configured in VPLEX..                    OK
Verify director communication status..                                  OK
Verify management network redundancy..                                  OK
Verify management network latency..                                     ERROR
Verify time drift between directors and management server               ERROR
Verify firmware software version can be retrieved                       ERROR
Verify sufficient disk space on the management server                   ERROR
Verify sufficient disk space on directors                               ERROR
Verify director SSD health                                              ERROR
Verify bios quiet mode enabled on the directors                         ERROR
Verify sps conditioning status..                                        ERROR
Verify intra-cluster communications connectivity..                      OK
Verify inter-director management connectivity status..                  OK
Verify directors have been commissioned..                               OK
Verify no unreachable or dead storage-volumes..                         OK
Verify no unhealthy virtual-volumes..                                   OK
Verify distributed device settings..                                    OK
Verify no unhealthy storage views..                                     OK
Verify valid system configuration..                                     OK
Verify valid metadata volume..                                          ERROR
Verify metadata volume redundancy..                                     OK
Verify all local-com ports have correct topologies..                    OK
Verify cluster status..                                                 ERROR
Verify and prepare directors for ndu..                                  ERROR
Verify the response time of front-end switches..                        OK
Verify the response time of back-end switches..                         OK
Verify for potential slow I/O in the last 30 seconds..                  ERROR
Verify meta-volume backup configuration..                               ERROR
Verify metadata volume slot availability..                              OK
Verify RecoverPoint cluster registrations..                             OK
Verify no virtual volume expansion..                                    OK
Verify if array aware operations are in progress..                      ERROR
Verify all back-end connections comply with LUN count restriction..     OK
Verify inter-cluster communications connectivity..                      OK
Verify the remote management server version..                           ERROR
Verify cache-mode consistency for distributed virtual-volumes..         OK
Verify clusters are joined..                                            OK
Verify cluster witness state..                                          ERROR
Verify sufficient disk space on the cluster witness server..            ERROR
Verify there is no recent I/O aborts..                                  ERROR

Cause

Efter opgradering til GeoSynchrony 6.1 kan der mangle detaljer i konfigurationsfilen på administrationsserveren, som betyder, at den tilsvarende klynge returnerer fejl i NDU precheck-outputtet.

Resolution

Trin 1: Log ind på VPlexcli fra klynge-1 administrationsserver og problem ndu pre-check kommando. Følgende fejl ses under NDU precheck.

Eksempel:
 
Fra klynge-1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                         ERROR
Verify that AIX initiators are configured in VPLEX..                    OK
Verify director communication status..                                  OK
Verify management network redundancy..                                  OK
Verify management network latency..                                     ERROR
Verify time drift between directors and management server               ERROR
Verify firmware software version can be retrieved                       ERROR
Verify sufficient disk space on the management server                   ERROR
Verify sufficient disk space on directors                               ERROR
Verify director SSD health                                              ERROR
Verify bios quiet mode enabled on the directors                         ERROR
Verify sps conditioning status..                                        ERROR
Verify intra-cluster communications connectivity..                      OK
Verify inter-director management connectivity status..                  OK
Verify directors have been commissioned..                               OK
Verify no unreachable or dead storage-volumes..                         OK
Verify no unhealthy virtual-volumes..                                   OK
Verify distributed device settings..                                    OK
Verify no unhealthy storage views..                                     OK
Verify valid system configuration..                                     OK
Verify valid metadata volume..                                          ERROR
Verify metadata volume redundancy..                                     OK
Verify all local-com ports have correct topologies..                    OK
Verify cluster status..                                                 ERROR
Verify and prepare directors for ndu..                                  ERROR
Verify the response time of front-end switches..                        OK
Verify the response time of back-end switches..                         OK
Verify for potential slow I/O in the last 30 seconds..                  ERROR
Verify meta-volume backup configuration..                               ERROR
Verify metadata volume slot availability..                              OK
Verify RecoverPoint cluster registrations..                             OK
Verify no virtual volume expansion..                                    OK
Verify if array aware operations are in progress..                      ERROR
Verify all back-end connections comply with LUN count restriction..     OK
Verify inter-cluster communications connectivity..                      OK
Verify the remote management server version..                           ERROR
Verify cache-mode consistency for distributed virtual-volumes..         OK
Verify clusters are joined..                                            OK
Verify cluster witness state..                                          ERROR
Verify sufficient disk space on the cluster witness server..            ERROR
Verify there is no recent I/O aborts..                                  ERROR
Trin 2: Log ind på VPlexcli Fra klynge-2 administrationsserver og problem ndu pre-check. Bemærk, at der ikke ses nogen fejl, når NDU precheck udstedes fra cluster-2.
 
Eksempel: 

Fra klynge-2:
service@<cluster-2>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                            OK
Verify that AIX initiators are configured in VPLEX..                       OK
Verify director communication status..                                     OK
Verify management network redundancy..                                     OK
Verify management network latency..                                        OK
Verify time drift between directors and management server..                OK
Verify firmware software version can be retrieved..                        OK
Verify sufficient disk space on the management server..                    OK
Verify sufficient disk space on directors..                                OK
Verify director SSD health..                                               OK
Verify bios quiet mode enabled on the directors..                          OK
Verify sps conditioning status..                                           OK
Verify intra-cluster communications connectivity..                         OK
Verify inter-director management connectivity status..                     OK
Verify directors have been commissioned..                                  OK
Verify no unreachable or dead storage-volumes..                            OK
Verify no unhealthy virtual-volumes..                                      OK
Verify distributed device settings..                                       OK
Verify no unhealthy storage views..                                        OK
Verify valid system configuration..                                        OK
Verify valid metadata volume..                                             OK
Verify metadata volume redundancy..                                        OK
Verify all local-com ports have correct topologies..                       OK
Verify cluster status..                                                    OK
Verify and prepare directors for ndu..                                     OK
Verify the response time of front-end switches..                           OK
Verify the response time of back-end switches..                            OK
Verify for potential slow I/O in the last 30 seconds..                     OK
Verify meta-volume backup configuration..                                  OK
Verify metadata volume slot availability..                                 OK
Verify RecoverPoint cluster registrations..                                OK
Verify no virtual volume expansion..                                       OK
Verify if array aware operations are in progress..                         OK
Verify all back-end connections comply with LUN count restriction..        OK
Verify inter-cluster communications connectivity..                         OK
Verify the remote management server version..                              OK
Verify cache-mode consistency for distributed virtual-volumes..            OK
Verify clusters are joined..                                               OK
Verify cluster witness state..                                             OK
Verify sufficient disk space on the cluster witness server..               OK
Verify there is no recent I/O aborts..                                     OK
Trin 3: Ovenstående to trin bekræfter, at problemet kun ses på klynge-1. Luk begge PuTTY-sessioner.
Trin 4: Start en ny PuTTY-session til klynge-1-administrationsserver med tjenestekonto, og genstart administrationsservertjenesterne fra den nyeste mgmtServerBackup.tar fil.
service@<cluster-1> sudo /opt/emc/VPlex/bin/VPlex-MS-backup --restart-services --restore /tmp/mgmtServerBackup-<SERIAL-NUMBER>.tar
Ignorer eventuelle fejl, der vises.
 
Hvis ikonet mgmtServerBackup-<SERIAL_NUMBER>.tar fil ikke findes i mappen /tmp på VPLEX administrationsserver, den kan hentes fra direktøren ved at følge artikel 119212. Sørg for, at mgmtServerBackup.tar Filen placeres i mappen /tmp på administrationsserveren.
Trin 5: Genstart administrationsserveren ved hjælp af kommandoen nedenfor.
service@<cluster-1> sudo /sbin/reboot
Trin 6: Administrationsserveren genstarter, men der går 5-10 minutter, før du fortsætter.
Trin 7: Opret forbindelse til klynge 1-administrationsserveren, og log på VPlexcli. Problem ndu pre-check igen for at bekræfte, at fejlene ikke længere er til stede.

Eksempel:

Fra klynge-1:
service@<cluster-1>:~> vplexcli
Trying ::1...
Connected to localhost.
Escape character is '^]'.

VPlexcli:/> ndu pre-check

Warning:
During the NDU process, multiple directors will be offline for a portion of the time.
This is non-disruptive but is dependent on a host-based multipathing solution being
installed, configured, and operating on all connected hosts.

Warning:
Please run the "health-check --full" command to verify that the VPLEX is healthy.
Analyzing system configuration: .DONE
================================================================================
Performing NDU pre-checks
================================================================================
Verify NDU is not in progress..                                            OK
Verify that AIX initiators are configured in VPLEX..                       OK
Verify director communication status..                                     OK
Verify management network redundancy..                                     OK
Verify management network latency..                                        OK
Verify time drift between directors and management server..                OK
Verify firmware software version can be retrieved..                        OK
Verify sufficient disk space on the management server..                    OK
Verify sufficient disk space on directors..                                OK
Verify director SSD health..                                               OK
Verify bios quiet mode enabled on the directors..                          OK
Verify sps conditioning status..                                           OK
Verify intra-cluster communications connectivity..                         OK
Verify inter-director management connectivity status..                     OK
Verify directors have been commissioned..                                  OK
Verify no unreachable or dead storage-volumes..                            OK
Verify no unhealthy virtual-volumes..                                      OK
Verify distributed device settings..                                       OK
Verify no unhealthy storage views..                                        OK
Verify valid system configuration..                                        OK
Verify valid metadata volume..                                             OK
Verify metadata volume redundancy..                                        OK
Verify all local-com ports have correct topologies..                       OK
Verify cluster status..                                                    OK
Verify and prepare directors for ndu..                                     OK
Verify the response time of front-end switches..                           OK
Verify the response time of back-end switches..                            OK
Verify for potential slow I/O in the last 30 seconds..                     OK
Verify meta-volume backup configuration..                                  OK
Verify metadata volume slot availability..                                 OK
Verify RecoverPoint cluster registrations..                                OK
Verify no virtual volume expansion..                                       OK
Verify if array aware operations are in progress..                         OK
Verify all back-end connections comply with LUN count restriction..        OK
Verify inter-cluster communications connectivity..                         OK
Verify the remote management server version..                              OK
Verify cache-mode consistency for distributed virtual-volumes..            OK
Verify clusters are joined..                                               OK
Verify cluster witness state..                                             OK
Verify sufficient disk space on the cluster witness server..               OK
Verify there is no recent I/O aborts..                                     OK

Affected Products

VPLEX Series, VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000168180
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  4
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