Unable to Install or Upgrade PowerPath on Windows 2012 R2

Summary: Unable to install or upgrade PowerPath on Windows 2012 R2.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Unable to install or upgrade PowerPath for Windows on Windows 2012 R2.

Error message:
"One or more devices have driver updates currently in progress. Do not install, upgrade, or uninstall PowerPath until the driver updates are complete."

Cause

Multipath I/O (MPIO) was attempting to upgrade itself using the wrong INF file.

Resolution

Apply recent Windows operating system updates to upgrade MPIO properly.

Alternatively, if the operating system patches are up to date, then the reinstall the MPIO feature from Server Manager.

Once completed, PowerPath successfully upgrades.

Affected Products

PowerPath for Windows

Products

PowerPath for Windows
Article Properties
Article Number: 000168267
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  4
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