Avamar: PDM kunne ikke opgradere proxy med fejlen "Fejl ved sletning af proxy" i version 7.3

Summary: Proxy Deploy Management (PDM) kunne ikke opgradere proxy med fejlen "Fejl ved sletning af proxy" i version 7.3.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PDM-værktøjet (Proxy Deploy Management) kunne ikke opgradere Avamar Proxy fra den gamle version (7.2) til den nye version (7.3) med følgende fejlrapport i konsollen.

Error deleting proxy
Fejl i PDM-konsollen

 

Cause

Fejlen kan findes i implementeringsstyringsloggen, som angiver, at proxydiske på tværs af flere datalagre forårsagede dette problem.

/usr/local/avamar/var/log/vcs/deploymentmanager.log

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault

Eksempel på Avamar-proxydiske, der er placeret på forskellige datalagre

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

 

Resolution

Foreslå at du engagerer vCenter-administratoren til at udføre en Storage vMotion til et komplet andet datalager for den pågældende proxy-VM.

 

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.