Avamar: PDM kunne ikke oppgradere proxy med feilen "Feil ved sletting av proxy" i versjon 7.3

Summary: Proxy Deploy Management (PDM) kunne ikke oppgradere proxy med feilen "Feil ved sletting av proxy" i versjon 7.3.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Proxy Deploy Management (PDM)-verktøyet kunne ikke oppgradere Avamar-proxy fra gammel versjon(7.2) til ny versjon (7.3), med følgende feilrapport i konsollen.

Error deleting proxy
Feil i PDM-konsollen

 

Cause

Feilen finner du i loggen for distribusjonsadministrasjon, som angir at proxy-diskene på tvers av flere datalagre forårsaket dette problemet.

/usr/local/avamar/var/log/vcs/deploymentmanager.log

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault

Eksempel på Avamar-proxydisker plassert på forskjellige datalagre

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

 

Resolution

Foreslå å engasjere vCenter-administratoren til å utføre en Storage vMotion til et helt annet datalager for den proxy-VM-en.

 

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  7
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