Avamar: O PDM apresentou falha ao fazer upgrade do proxy com o erro "Error delete proxy" na versão 7.3
Summary: Falha do Proxy Deploy Management (PDM) ao fazer upgrade do proxy com o erro "Error delete proxy" na versão 7.3.
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Symptoms
A ferramenta Proxy Deploy Management (PDM) não conseguiu fazer upgrade do proxy do Avamar da versão antiga (7.2) para a nova versão (7.3), com o seguinte relatório de erros no console.
Error deleting proxy
Cause
O erro pode ser encontrado no log de gerenciamento de implementação, que indica que os discos de proxy em vários datastores causaram esse problema.
/usr/local/avamar/var/log/vcs/deploymentmanager.log
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...1dc854f2ba11 2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session 2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8 2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][ domain.Update# getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores) 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ util.VcConnection# close]: Logging out of VC session 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...03d7372986e8 2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][ worker.UpdateWorker# run]: Error updating proxy java.lang.NullPointerException at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68) at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][ worker.TaskWorker#teTaskDescription]: Updating task description: 2017-02-03T05:57:26.358+0530 INFO [pool-3-thread-6][ worker.TaskWorker# sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
Exemplo de discos proxy do Avamar localizados em diferentes datastores
Attached Disk : [VMFS-Production-Tier2-12] proxydisk.vmdk Attached Disk : [VMFS-Production-Tier2-70] proxydisk_3.vmdk
Resolution
Sugira envolver o administrador do vCenter para fazer um Storage vMotion em um datastore completamente diferente para essa VM proxy.
Affected Products
AvamarProducts
Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version: 7
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