Avamar: PDM misslyckades med att uppgradera proxy med felet "Fel vid borttagning av proxy" i version 7.3
Summary: Proxy Deploy Management (PDM) kunde inte uppgradera proxyn med felet "Error deleting proxy" i version 7.3.
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Symptoms
Verktyget Proxy Deploy Management (PDM) kunde inte uppgradera Avamar-proxyn från den gamla versionen (7.2) till den nya versionen (7.3), med följande felrapport i konsolen.
Error deleting proxy
Cause
Felet finns i distributionshanteringsloggen, som anger att proxydiskarna i flera datalager orsakade det här problemet.
/usr/local/avamar/var/log/vcs/deploymentmanager.log
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...1dc854f2ba11 2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session 2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8 2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][ domain.Update# getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores) 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ util.VcConnection# close]: Logging out of VC session 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...03d7372986e8 2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][ worker.UpdateWorker# run]: Error updating proxy java.lang.NullPointerException at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68) at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][ worker.TaskWorker#teTaskDescription]: Updating task description: 2017-02-03T05:57:26.358+0530 INFO [pool-3-thread-6][ worker.TaskWorker# sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
Exempel på Avamar-proxydiskar som finns i olika datalager
Attached Disk : [VMFS-Production-Tier2-12] proxydisk.vmdk Attached Disk : [VMFS-Production-Tier2-70] proxydisk_3.vmdk
Resolution
Föreslå att du engagerar vCenter-administratören för att göra en Storage vMotion till ett helt annat datalager för den virtuella proxydatorn.
Affected Products
AvamarProducts
Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version: 7
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