Avamar:PDM 無法升級 7.3 版中的代理,並出現錯誤「刪除代理時發生錯誤」
Summary: 代理部署管理 (PDM) 無法升級 7.3 版中的代理,出現錯誤「刪除代理時發生錯誤」。
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Symptoms
代理部署管理 (PDM) 工具無法將 Avamar 代理從舊版本 (7.2) 升級至新版本 (7.3),主控台中顯示下列錯誤報告。
Error deleting proxy
Cause
您可以在部署管理日誌中找到該錯誤,該日誌指示跨多個數據存儲的代理磁碟導致了此問題。
/usr/local/avamar/var/log/vcs/deploymentmanager.log
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...1dc854f2ba11 2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session 2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8 2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][ domain.Update# getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores) 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ util.VcConnection# close]: Logging out of VC session 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...03d7372986e8 2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][ worker.UpdateWorker# run]: Error updating proxy java.lang.NullPointerException at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68) at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][ worker.TaskWorker#teTaskDescription]: Updating task description: 2017-02-03T05:57:26.358+0530 INFO [pool-3-thread-6][ worker.TaskWorker# sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
位於不同資料存放區的 Avamar 代理磁碟範例
Attached Disk : [VMFS-Production-Tier2-12] proxydisk.vmdk Attached Disk : [VMFS-Production-Tier2-70] proxydisk_3.vmdk
Resolution
建議與 vCenter 管理員連絡,為該代理 VM 的完整資料存放區執行 Storage vMotion。
Affected Products
AvamarProducts
Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version: 7
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