Avamar:PDM 无法升级代理,并在版本 7.3 中出现错误“删除代理时出错”

Summary: Proxy Deploy Management (PDM) 无法升级代理,并在版本 7.3 中显示错误“删除代理时出错”。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

代理部署管理 (PDM) 工具无法将 Avamar 代理从旧版本 (7.2) 升级到新版本 (7.3),并在控制台中报告以下错误。

Error deleting proxy
PDM 控制台中的错误

 

Cause

可以在部署管理日志中找到该错误,该日志指示跨多个数据存储区的代理磁盘导致了此问题。

/usr/local/avamar/var/log/vcs/deploymentmanager.log

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault

位于不同数据存储区上的 Avamar 代理磁盘示例

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

 

Resolution

建议联系 vCenter 管理员,为该代理虚拟机执行到完全不同的数据存储的 Storage vMotion。

 

Affected Products

Avamar

Products

Avamar, Avamar Client for VMware
Article Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version:  7
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