Avamar:PDM 无法升级代理,并在版本 7.3 中出现错误“删除代理时出错”
Summary: Proxy Deploy Management (PDM) 无法升级代理,并在版本 7.3 中显示错误“删除代理时出错”。
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Symptoms
代理部署管理 (PDM) 工具无法将 Avamar 代理从旧版本 (7.2) 升级到新版本 (7.3),并在控制台中报告以下错误。
Error deleting proxy
Cause
可以在部署管理日志中找到该错误,该日志指示跨多个数据存储区的代理磁盘导致了此问题。
/usr/local/avamar/var/log/vcs/deploymentmanager.log
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...1dc854f2ba11 2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session 2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8 2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][ domain.Update# getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores) 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ util.VcConnection# close]: Logging out of VC session 2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# releaseSession]: Releasing connection manager session: id=...03d7372986e8 2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][ worker.UpdateWorker# run]: Error updating proxy java.lang.NullPointerException at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68) at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) 2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][ worker.TaskWorker#teTaskDescription]: Updating task description: 2017-02-03T05:57:26.358+0530 INFO [pool-3-thread-6][ worker.TaskWorker# sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
位于不同数据存储区上的 Avamar 代理磁盘示例
Attached Disk : [VMFS-Production-Tier2-12] proxydisk.vmdk Attached Disk : [VMFS-Production-Tier2-70] proxydisk_3.vmdk
Resolution
建议联系 vCenter 管理员,为该代理虚拟机执行到完全不同的数据存储的 Storage vMotion。
Affected Products
AvamarProducts
Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000170538
Article Type: Solution
Last Modified: 18 ذو القعدة 1447
Version: 7
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